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Circaflex
12-06-2013, 06:27 PM
Early in November I purchased the Lian Li AC-75 and just got my motherboard from intel last week. I put the unit together and after installing windows I noticed a rattle noise, almost like a cable stuck in a fan blade. Quickly I shut the unit down and saw no cables, figured it was ok. Started the machine again and heard this noise and it got worse and worse I immediately shut the system down and pulled the front cover off and examined all 3 fans, I noticed the top fan had a blade broken off. I sent Lian Li support and email but have not heard back in 48 hours so I am posting here. I have also included two images.

http://sdrv.ms/Ixbir0
http://sdrv.ms/19ntfyM

Lian Li Tech
12-09-2013, 12:38 AM
Early in November I purchased the Lian Li AC-75 and just got my motherboard from intel last week. I put the unit together and after installing windows I noticed a rattle noise, almost like a cable stuck in a fan blade. Quickly I shut the unit down and saw no cables, figured it was ok. Started the machine again and heard this noise and it got worse and worse I immediately shut the system down and pulled the front cover off and examined all 3 fans, I noticed the top fan had a blade broken off. I sent Lian Li support and email but have not heard back in 48 hours so I am posting here. I have also included two images.

http://sdrv.ms/Ixbir0
http://sdrv.ms/19ntfyM

I apologize for the inconvience. Do you mean the PC-A75 (http://www.lian-li.com/en/dt_portfolio/pc-a75/)? I will check into the RMA situation.

Circaflex
12-09-2013, 09:52 AM
I apologize for the inconvience. Do you mean the PC-A75 (http://www.lian-li.com/en/dt_portfolio/pc-a75/)? I will check into the RMA situation.

My apologies, yes PC-A75, the request would have come from my email kevinbostwick [at] gmail [dot] com thank you for any assistance you can provide.

Circaflex
12-10-2013, 09:42 AM
great news a replacement fan showed up to my address last night, thank you Lian Li

NKrader
12-10-2013, 10:03 AM
great news a replacement fan showed up to my address last night, thank you Lian Li

lol lianli is funny, i also needed a part, emailed, no responce, waited two weeks, then messaged here, went home that night, part was at my house, they just sent it without any reply to the email lol. awesome in a way lol

Circaflex
12-10-2013, 12:42 PM
lol lianli is funny, i also needed a part, emailed, no responce, waited two weeks, then messaged here, went home that night, part was at my house, they just sent it without any reply to the email lol. awesome in a way lol

same thing here haha im happy with results, i just like to be kept in the loop but i cannot complain as they sent it from china to my house in less than a week thats way more than i couldve asked for they just gained a customer for life

Lian Li Tech
12-10-2013, 09:47 PM
same thing here haha im happy with results, i just like to be kept in the loop but i cannot complain as they sent it from china to my house in less than a week thats way more than i couldve asked for they just gained a customer for life

Yes, was just about to tell you that we sent on the 6th of December. :)

Just so you know we are based in Taiwan, rather than China. :) The shipping label might have said Republic of China, which is Taiwan's "official name". :)

Glad to help.