EK supreme block, spring deformed

[Odai]

Hello,

I recently received my new EK supreme HF block, but I have found that one of the springs used for mounting is bent out of shape. It's not much, but it's enough to stop the spring from going all the way down on the mounting screw.

How would I go about sorting this out?

[OC Maximus]

You could contact the vendor :shrug:

[shazza]

Your first effort should be to contact the vendor who sold you the product. Depending on their terms/policies, they will hopefully sort it for you without you having to go the EK themselves. Although it certainly wouldn't hurt to send an email to EK and ask for a replacement - may be easier and faster than going through the shop where you bought it.

[sabe]

The best way is to contact the vendor. I usually keep all these spare nuts/bolts/springs around for customers and these springs have been the same since the old EK Supreme days I think.

[Odai]

Thanks guys. :)

I'll get in touch with the vendor ASAP, but in the mean time, I was wondering whether the spring would actually be fit for use anyway:

http://i185.photobucket.com/albums/x255/Odaik/9a9c9a72.jpg

(left=normal, right=deformed spring)

It goes on fine if I "screw" it on, I'm just worried that the force required to compress it will be less/more than the other 3, therefore creating an uneven seating. :confused:

[Sadasius]

Just hard mount it. I don't even use the springs. Damn things lose tension over time anyway.

[penguins]

like with a couple more nuts? ( you're serious right? )

how long would you say the springs last? i was assume they have keep the same tension for at least a few years.

[Elpy]

If you live in EU, I'd just contact EK directly. They are awesome ;). But if you live somewhere else then probably easier to contact the vendor.

[Odai]

Hello,

I did try to mount it with the bad spring. It seems to have worked, however it was just a little harder to tighten the thumb nut. I am not too sure about how it'll turn out, I'll just have to see what EK say about it and how my temps are. However, I am a little worried about how far I tightened the nuts. I tightened them down a good 5mm or so more than they are in this photo ( from the bjorn3d review):

http://www.bjorn3d.com/Material/revimages/coolers/Battle_Titans/EK/installation/small/11.jpg

As a result, the backplate for the block is now touching the metal plate on the motherboard behind the CPU socket area (using LGA1366).

To be really honest, I am worried that I am crushing the CPU socket. :D

How far should the nuts be tightened? As far as they will go by hand?

[Elpy]

I think the derformed spring should work just fine. It's just bended sideways anyway so it doesnt matter since its forced to stay straight there. Best that you just tighten it so that it isnt 100% tight but isnt too lose either. I think I have mine just a bit tighter than yours in that picture. Basicly just so the springs wont press down all the way but that there is still room for the springs to "expand".

The backplate will touch the mobos metal plate anyway (which I think is there exactly for protection that nothing would touch directly the mobo), but atleast my Supreme HF also had a rubber thing to put between them.

[jumper2high]

Don't quote me on this, but I think you've under-tightened the block. The springs look like they're barely compressed. I got those thumb nuts another 5mm down on the same block.

[Odai]

I did think about tightening it down further, but I'm still worried about putting too much force on the CPU. :p:

Having a quick google, I also found this:

http://www.directcanada.com/products/?sku=14650AC8582&vpn=Venomous%20X&manufacture=THERMALRIGHT

The second review says that when the backplate of the product contacts the CPU backplate, malfunctions occur. Has anyone else experienced this?

[Odai]

I decided to upload more photos to be safe. :D

Here are the photos of the block thumb nuts, do the springs look too compressed?

http://i185.photobucket.com/albums/x255/Odaik/6bb52f72.jpg

http://i185.photobucket.com/albums/x255/Odaik/46c8d02d.jpg

Incidentally, I hope the orientation is correct (the inlet is the one on the left).

And the photos of the backplate problem:

http://i185.photobucket.com/albums/x255/Odaik/47a2a2da.jpg
http://i185.photobucket.com/albums/x255/Odaik/5df32dc5.jpg
http://i185.photobucket.com/albums/x255/Odaik/0ed4766e.jpg

[jumper2high]

It's suppose to contact the CPU bracket back plate, since that's the basis of support for the whole thing. :)

Problems tend to occur when it contacts the motherboard (more specifically the bare metal solder pads). But, I think something else will break before you tighten it enough for that to happen. :D

EDIT: Oh Sh{beep} - I think you did overtighten it after all. The Full Copper block from the first photo was under tightened, in my opinion, but your seem to be a little too much. Tell me, can you stick a thin piece of paper in between the spiral part of the springs?


EDIT2: As for the orientation - I read somewhere that outlet should be placed on top to avoid an air bubble being trapped in the chamber.

[USFORCES]

Just heat it up with a match.

http://img825.imageshack.us/img825/5310/faser11162531.th.jpg (http://img825.imageshack.us/i/faser11162531.jpg/)

[Odai]

Many thanks for your replies guys, I've gone ahead and set it up.

I had a look at the springs, and they did look a little more compressed than they should be. I moved the thumb nuts up the screw by a few turns to relieve a little pressure.

Currently leak testing, I'll see how things go tommorow when I power it up. :D

[jumper2high]

The paper-between-coils method allows you to tighten them a fair bit down but not excessive. As soon as the paper starts getting stuck, un-screw another 1/4 turn and you'll know you've achieved pretty much maximum pressure without modifications.

[Odai]

Just to let you know, I've tested the system for a while now and everything seems fine. :p The Ek block seems to perform a few degrees better than my old block too.

[jumper2high]

Seems like the EK block performs a degree (or more) better than any other block out there. :D