No RMA response from G.Skill

[DeadlyFire]

I sent my US RMA form filled out with my information to rma@gskill.com almost a week ago to replace a set of 2 gig F2-6400PHU2-2GBHZ memory sticks, no response. Any help? :shrug:

[GSKILL TECH]

We apologize, emails are backed up because the server was down several times. We are processing to them as soon as we can.

Thank you
GSKILL TECH




I sent my US RMA form filled out with my information to rma@gskill.com almost a week ago to replace a set of 2 gig F2-6400PHU2-2GBHZ memory sticks, no response. Any help? :shrug:

[WrigleyVillain]

And there you go... :D

[psyconut713]

Makes me with i said the same thing about Enermax when they ignored my RMA request....

[WrigleyVillain]

Can't hurt but GSkill tech is definitely one of the more responsive reps and always has been :)

[DeadlyFire]

Thank you GSKILL TECH!! :up:

[DeadlyFire]

For the shipment of memory sticks back to me does G.Skill send me a tracking number? Or do I just keep an eye out for it? What shipping service will it come from?

[brolloks]

I have been trying to get a RMA from G.Skill for a pair of 2 gig Ripjaws and still no response, please HELP
Thanks

[GSKILL TECH]

All email server issues should be resolved now. We apologize for the inconvenience and delay it has caused. For all RMA request and inquiries, please email them to rma@gskillusa.com For all technical support inquiries, please email them to ustech@gskillusa.com

DeadlyFire, most memory packages are shipped via USPS. If you would a tracking number, you will need to email us, otherwise we expect to process RMAs as fast as possible so that you receive them within 4-7 business after we receive the defective memory. If you do not receive it shortly, please feel free to shoot us an email and we will be more than glad to check the status for you.

Thank you
GSKILL TECH