View Full Version : Corsair's bad customer service
perfection
03-28-2008, 11:38 PM
I've emailed Corsair about my HX620W, I need 2x 8pin PCI-e cables for my PSU, mine one comes with 2x 6pin PCI-e cables.
I've emailed them about 3 weeks ago and still haven't gotten a reply.
What should I do?
I really need these cables as I have a HD2900XT I want to use, and would prefer plugging in the 8pin PCI-e rather than leaving two pins empty without power going into them.
Scubar
03-29-2008, 01:59 AM
just use the 6pin connectors u can still overclock the card just fine. the extra 2 pins arent really needed at all.
Frag_Lord
03-29-2008, 04:06 AM
I've emailed Corsair about my HX620W, I need 2x 8pin PCI-e cables for my PSU, mine one comes with 2x 6pin PCI-e cables.
I've emailed them about 3 weeks ago and still haven't gotten a reply.
What should I do?
I really need these cables as I have a HD2900XT I want to use, and would prefer plugging in the 8pin PCI-e rather than leaving two pins empty without power going into them.
Im assuming you have already PM'ed yellowbeard about this?
perfection
03-29-2008, 12:55 PM
no I haven't frag_lord, yellowbeard of the XS forums?
BenchZowner
03-29-2008, 01:55 PM
Yes Yellowbeard here.
Frag_Lord
03-29-2008, 06:52 PM
no I haven't frag_lord, yellowbeard of the XS forums?
Yeah both here and on OCAU.
He should be able to sort something out for you. :yepp:
Yellowbeard
03-30-2008, 02:48 PM
Please PM me all of your contact and shipping info along with a list of the cables you need. I'll get them sent out ASAP.
perfection
03-31-2008, 12:14 AM
Please PM me all of your contact and shipping info along with a list of the cables you need. I'll get them sent out ASAP.
PM'd! thanks heaps champ :up:
LuckyNV
04-02-2008, 10:57 AM
highly likely your email was eaten by their spam filter, you need to put "Corsair" or something in your subject field
FlimFlam00
04-03-2008, 04:14 AM
Yeah, Corsair has always been good with CS; one of the reasons I go with them, if I am on the fence between two products.
Also, for future ref, check out their support forums. They get on things pretty good over there.
[cTx]SGT.Viper
04-05-2008, 07:39 AM
Corsair has some of the best service in the business!
Sta!nless
04-08-2008, 12:04 PM
Please PM me all of your contact and shipping info along with a list of the cables you need. I'll get them sent out ASAP.
See? How cool is it to have official reps in XS? Very cool I think.
SGT.Viper;2895734']Corsair has some of the best service in the business!
Yes, very much indeed.