BTK
03-23-2008, 07:24 AM
http://www.engadget.com/2008/03/22/even-happier-ending-for-cleaned-xbox-360-owner-gates-signed-c/
Remember that dude Nathaniel whose highly sentimental autographed Xbox 360 console was sent in for repairs and returned maddeningly clean? Turns out he didn't just get a signed Halo 3 care package. Even more swag arrived this week, including (among other things) an Xbox 360 with signatures from the 360 team and Bungie, and even Bill G himself. Yeah, that Bill G. And we can tell you exactly how damned hard it is to get the man to autograph stuff, the last few times we saw him we asked him sign our chests -- no dice. The G-man's infamous signature after the break. Us? We're closing the book on this one -- well played, Microsoft.
http://www.blogsmithmedia.com/www.engadget.com/media/2008/03/gates-signed-xbox-360-2.jpg
http://www.blogsmithmedia.com/www.engadget.com/media/2008/03/gates-signed-xbox-360.jpg
For those who don't know this is the original story.
http://hawtymcbloggy.com/2008/03/07/bungie-unscrews-previously-screwed-gamer/
Exactly one week ago today I told the story of Nathaniel. Nathaniel had an Xbox 360 upon which he collected signatures and custom artwork from notable members of the gaming community. When the console broke, he called Xbox support and explained the situation. The phone representative assured him the artwork and signatures would be safe and sound during the repair process so Nathaniel hesitantly sent it on its way. When the console was returned to him, the case was clean. No artwork by Luke McKay, no Bungie signatures, no funny lines written by the Rooster Teeth Productions staff. Everything was gone. Because of the communication error between Microsoft’s phone support and their repair center, Nathaniel suffered a very tangible loss. People have speculated whether the case was “cleaned” or switched out. Perhaps Microsoft will uncover the truth during their investigation, perhaps not. The answer probably lies in one single employee and that employee only.
The same day the article was posted, I received two emails from Bungie employees (one from Lukems, the other from Frankie) expressing the desire to help fix the situation. Despite the fact that Bungie had absolutely nothing to do with what happened, they wanted to help make things right with Nathaniel. A large box packed full of Halo swag arrived on Nathaniel’s doorstep yesterday afternoon. It took Bungie six days total to gather numerous goodies, pack them up, ship it off, and have it arrive at his house. The quickness in which they responded is absolutely astounding. Bungie goes above and beyond with their fans each and every day, but this time they truly outdid themselves.
Included in the Halo swag bag were :
* Legendary Edition Helmet signed by most–if not all–of the studio staff
* Halo 3 Soundtrack (two disc) signed by Marty O’Donnel (with “DO NOT ERASE!” written under his name)
* Bungie Jacket
* Bungie T-Shirt
* Halo 3 Messenger Bag
* Two Halo 3 Limited Edition Wireless Controllers (one covenant, one human)
* Halo 3 Faceplate and Skins for Xbox 360
* Four McFarlane Action Figures (MC, EVA Spartan, Brute Chieftan, Jackal Sniper)
* Halo Actionclix Preview pack (Target exclusive sticker on the front)
* Halo Actionclix Game Pack 4
* Halo 3 Wall Graffix
* Halo 3: Ghosts of Onyx Novel
* Halo Graphic Novel
* Halo 3 Wristband
* Halo 3 Hackeysack
http://i10.photobucket.com/albums/a124/boysofsheahem/blog%20graphics%202/1204866570_133.jpg
http://i10.photobucket.com/albums/a124/boysofsheahem/blog%20graphics%202/Bungie-Swag-Bag-029.jpg
http://i10.photobucket.com/albums/a124/boysofsheahem/blog%20graphics%202/1204866682_135.jpg
I for one am slightly disgusted about it all, but sure as hell am jealous. :shrug:
Remember that dude Nathaniel whose highly sentimental autographed Xbox 360 console was sent in for repairs and returned maddeningly clean? Turns out he didn't just get a signed Halo 3 care package. Even more swag arrived this week, including (among other things) an Xbox 360 with signatures from the 360 team and Bungie, and even Bill G himself. Yeah, that Bill G. And we can tell you exactly how damned hard it is to get the man to autograph stuff, the last few times we saw him we asked him sign our chests -- no dice. The G-man's infamous signature after the break. Us? We're closing the book on this one -- well played, Microsoft.
http://www.blogsmithmedia.com/www.engadget.com/media/2008/03/gates-signed-xbox-360-2.jpg
http://www.blogsmithmedia.com/www.engadget.com/media/2008/03/gates-signed-xbox-360.jpg
For those who don't know this is the original story.
http://hawtymcbloggy.com/2008/03/07/bungie-unscrews-previously-screwed-gamer/
Exactly one week ago today I told the story of Nathaniel. Nathaniel had an Xbox 360 upon which he collected signatures and custom artwork from notable members of the gaming community. When the console broke, he called Xbox support and explained the situation. The phone representative assured him the artwork and signatures would be safe and sound during the repair process so Nathaniel hesitantly sent it on its way. When the console was returned to him, the case was clean. No artwork by Luke McKay, no Bungie signatures, no funny lines written by the Rooster Teeth Productions staff. Everything was gone. Because of the communication error between Microsoft’s phone support and their repair center, Nathaniel suffered a very tangible loss. People have speculated whether the case was “cleaned” or switched out. Perhaps Microsoft will uncover the truth during their investigation, perhaps not. The answer probably lies in one single employee and that employee only.
The same day the article was posted, I received two emails from Bungie employees (one from Lukems, the other from Frankie) expressing the desire to help fix the situation. Despite the fact that Bungie had absolutely nothing to do with what happened, they wanted to help make things right with Nathaniel. A large box packed full of Halo swag arrived on Nathaniel’s doorstep yesterday afternoon. It took Bungie six days total to gather numerous goodies, pack them up, ship it off, and have it arrive at his house. The quickness in which they responded is absolutely astounding. Bungie goes above and beyond with their fans each and every day, but this time they truly outdid themselves.
Included in the Halo swag bag were :
* Legendary Edition Helmet signed by most–if not all–of the studio staff
* Halo 3 Soundtrack (two disc) signed by Marty O’Donnel (with “DO NOT ERASE!” written under his name)
* Bungie Jacket
* Bungie T-Shirt
* Halo 3 Messenger Bag
* Two Halo 3 Limited Edition Wireless Controllers (one covenant, one human)
* Halo 3 Faceplate and Skins for Xbox 360
* Four McFarlane Action Figures (MC, EVA Spartan, Brute Chieftan, Jackal Sniper)
* Halo Actionclix Preview pack (Target exclusive sticker on the front)
* Halo Actionclix Game Pack 4
* Halo 3 Wall Graffix
* Halo 3: Ghosts of Onyx Novel
* Halo Graphic Novel
* Halo 3 Wristband
* Halo 3 Hackeysack
http://i10.photobucket.com/albums/a124/boysofsheahem/blog%20graphics%202/1204866570_133.jpg
http://i10.photobucket.com/albums/a124/boysofsheahem/blog%20graphics%202/Bungie-Swag-Bag-029.jpg
http://i10.photobucket.com/albums/a124/boysofsheahem/blog%20graphics%202/1204866682_135.jpg
I for one am slightly disgusted about it all, but sure as hell am jealous. :shrug: