memtest results for c4400

[blindfitter]

Hi Guys,

Have a current problem with my xms4404v1.1’s 2 x 512mb
Dfi expert with 4600x2, cooler SS phase
Bios latest NF4D406
As this memory is now discontinued can it still serviced via RMA?

The reason, I think one stick has failed; the following pics will hopefully advise and point me to a decision, but namely one stick good for 280+ the other wont even run at 200/166. Using orange slots, slot 2 for single testing, mem volt 2.74, raising or lowering voltage makes no difference to stability of the stick, memory cooler buy 2x 60mm fans
Please advise, if more pics or info, please ask, I need to get it sorted

Good stick 280fsb 53 passes no errors

http://img528.imageshack.us/img528/4779/dscf0202gw3.th.jpg (http://img528.imageshack.us/my.php?image=dscf0202gw3.jpg)

Max 287fsb without errors

http://img83.imageshack.us/img83/2936/dscf0208ba3.th.jpg (http://img83.imageshack.us/my.php?image=dscf0208ba3.jpg)

Failed at 200fsb before first Pass

http://img152.imageshack.us/img152/5052/dscf0195zz2.th.jpg (http://img152.imageshack.us/my.php?image=dscf0195zz2.jpg)

Failed at 200/166

http://img247.imageshack.us/img247/9176/dscf0209ec1.th.jpg (http://img247.imageshack.us/my.php?image=dscf0209ec1.jpg)

[Yellowbeard]

Please use the link here to start an RMA using the Tech Support Express link:

http://www.xtremesystems.org/forums/showthread.php?t=122800

Tell them in the info that Yellowbeard sent you from the XS Forums.

[blindfitter]

Please use the link here to start an RMA using the Tech Support Express link:

http://www.xtremesystems.org/forums/showthread.php?t=122800

Tell them in the info that Yellowbeard sent you from the XS Forums.

Hi yellowbeard,

Thank you, have done as requested, will advise outcome,

regards

DaveM

[Yellowbeard]

Cool, it will probably be TUE before you get your response since it is a weekend.

[blindfitter]

Yellowbeard,

recieved RMA N0# today, will shipped mem moduls as instructed,

looking good,

best regards

[Yellowbeard]

Good deal, sorry you had the issue to start with. Let me know if you need anything.

[blindfitter]

Good deal, sorry you had the issue to start with. Let me know if you need anything.

hello my friend,

an update on my rma. 1011128

i have not heard from your team, with regard to the replacement memory dispatched on the 15th of June, any news would be most welcome.

best regards Dave

[blindfitter]

hello my friend,

an update on my rma. 1011128

i have not heard from your team, with regard to the replacement memory dispatched on the 15th of June, any news would be most welcome.

best regards Dave

Bump

[blindfitter]

Hi Yellow Beard,

Update,

Still no contact from your colleages with regard to my RMA.

However, the Ups man just delivered a parcel from your factory,

2 sticks of XMS3202v1.2 :confused:

I have read in ramguy forum, discontinued ram, options 3200, upgrade to ddr2 or money refund to the value of purchased ram,
Please help, will this ram run @ 275+ if yes how
DaveM

[Yellowbeard]

Dave, since they made a change on your memory, please contact RAM GUY through our forum or, customer service directly. Please make your subject line "Corsair RMA" so that it will easily go through our SPAM filter.

Typically they will contact you before making a change like this so please contact them and explain your situation. And, I don't have any of that memory on hand to test so I have no idea if it will run 275mhz.

CS: 888-222-4346
Email: CSGMarketing@corsairmemory.com

[blindfitter]

Yellowbeard,

Will give it a go, and let you know how we get on with it could be good,

anyway, just to let you know your persistance with HQ paid off in the end. just received my first email regarding the RMA replacement modules,

Hello,

WE have shipped out your replacement on the 5th of July. Tracking # 1Z966E656765447822 UPS. If you have any more question please fill free to ask me. Thanks

Carlos,Pascual

RMA Support

Corsair Memory Inc.

Life is like that:)

[Yellowbeard]

It's odd like that some times, RMA+shipping will actually get ahead of the notification process. I seen lots of people get their RAM back before they ever got that email.

Again, sorry for the issues. If the RAM is not 100% satisfactory let me know and I'll help any way I can.

[blindfitter]

Dave, since they made a change on your memory, please contact RAM GUY through our forum or, customer service directly. Please make your subject line "Corsair RMA" so that it will easily go through our SPAM filter.

Typically they will contact you before making a change like this so please contact them and explain your situation. And, I don't have any of that memory on hand to test so I have no idea if it will run 275mhz.

CS: 888-222-4346
Email: CSGMarketing@corsairmemory.com


It's odd like that some times, RMA+shipping will actually get ahead of the notification process. I seen lots of people get their RAM back before they ever got that email.

Again, sorry for the issues. If the RAM is not 100% satisfactory let me know and I'll help any way I can.

I did as you advised, sent email to customer services, on 15th July 2007 and received the following reply within 24 hours (first time I had a reply)
Hello,

I letting my supervisor take care of this miss understanding. He should notify you soon. Thanks



Carlos,Pascual

RMA Support

Corsair Memory Inc.

Sat back and waited for the supervisor to contact me, alas 2 weeks and no contact: confused:

Am I supposed to go away and be happy that my 4400 memory was replaced with 3200, and no contact with corsair other than your good self trying to help me.

So please YellowBeard bring this to someone’s attention, in order that confidence in the company Corsair is restored.

Dave

ps. I did send a reminder email to Carlos after a week, my system reported that it was read: but no reply

[blindfitter]

I did as you advised, sent email to customer services, on 15th July 2007 and received the following reply within 24 hours (first time I had a reply)
Hello,

I letting my supervisor take care of this miss understanding. He should notify you soon. Thanks



Carlos,Pascual

RMA Support

Corsair Memory Inc.

Sat back and waited for the supervisor to contact me, alas 2 weeks and no contact: confused:

Am I supposed to go away and be happy that my 4400 memory was replaced with 3200, and no contact with corsair other than your good self trying to help me.

So please YellowBeard bring this to someone’s attention, in order that confidence in the company Corsair is restored.

Dave

ps. I did send a reminder email to Carlos after a week, my system reported that it was read: but no reply

Any idea what I can do now, Yellowbeard

best regards, dave

[Yellowbeard]

Dave, we seem to have an incorrect phone number on file for you. Also, a CS rep has emailed you. Please get in touch with that rep so we can assist you.

[blindfitter]

The phone you have is correct, as per the packing slip sent with goods, my mistake though, I didn't give you the full international dialing code,

Phoning the UK
Phoning telephone numbers in the UK is straightforward from most countries. The international dial code for UK is "+44".

Throughout this site we give numbers suitable for long distance dialing within the UK. For example, 01869 123456. To dial this number from outside the UK:

first dial your international access code (contact your local telephone operator for this information)
then dial "44"
don't dial the leading "0" (zero) of the telephone number
dial the rest of the number.
Example: Dialing From the USA
To dial the example Deddington telephone number from the USA (ignoring any long distance access code you may need to use):

01 44 1869 123456

I have sent email to Carlos with this information, it will help him in the future.

cheers Dave

[Yellowbeard]

Thanks Dave. I appreciate your patience and understanding so far. You are being exceptionally cool about this whole deal. Sorry you had the problem to begin with.

[blindfitter]

yellobeard,

Just recieved phone call from Carlos, he's given me a new rma# and shipping c8500C2 ddr2 memory today:D

Looks like the finishing post is in site, Corsair confidence restored.

thanks for you intervention and help on this matter,

will do final update on reciept of goods

Greatfully yours Dave

[Yellowbeard]

Thanks a lot Dave as I said, you have been supremely cool. I am glad I could help. And also again, sorry you had the problem to begin with. Let me know how it works out.

[blindfitter]

Now all sorted just received a pair dominators working fine, thanks for your assistance Yellow beard

best Regards Dave

[Yellowbeard]

No problem Dave and thanks for your patience. But, I am curious about how you are going to get that Dominator to work in the DFI Expert?:shrug:

[blindfitter]

Read the sig my friend, Expert to be retirered, but new dfi board coming in a couple of weeks Dominator will go in that.

Dave

[Yellowbeard]

I saw that but I was just having a bit of fun. VERY nice OC btw on the 6700.