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|SiLA|
01-25-2007, 09:19 AM
I've sent few mails to ask RMA and i still get no reply from sean and now i don't know what to do

because 2 kits i've received from OCZ in california are defected

1 PC7200 443X 2x1GB
1 PC6400 55515 1x1GB

i've tested them on 3 different systems

the 1st kit has a dead stick
and the 2nd kit is dead no post either

and i still have 2 more kits to send but i get no reply so now I wonder if I can receive some informations here on what to do

i have these kits to send back

2x PC7200 4-4-3 2x1

1x PC6400 5-5-5-12 EL 2x1

1x PC6400 5-5-5-12 1x1GB

you can contact me here or send me an eMail so silver@tiburcc.it :fact:

RyderOCZ
01-25-2007, 09:37 AM
Sila,

I have contacted the office, please email or PM me when you have heard from them.
It is just now 9:30am in California, so they have just arrived for work 1/2 hour ago, please give them time to respond.

Thank you.

|SiLA|
01-25-2007, 09:52 AM
Hello ryderocz

to be honest it's more than 2 weeks that i've sent the first eMail got a reply only friday after i've resent the same eMail thursday

now i got a "reply" from sean

thank you :toast:

andyOCZ
01-25-2007, 11:28 AM
If you need any help at all just let RyderOCZ or myself know and we will help. I'm glad Sean is taking care of you.

Thanks

|SiLA|
01-25-2007, 03:05 PM
If you need any help at all just let RyderOCZ or myself know and we will help. I'm glad Sean is taking care of you.

Thanks

thank you..i will if i need to do another rma..hopefuly not :D

:toast: :woot: