AMD and their RMA....

[Trice]

I sent in a 3700+ and they sent me back a 3800+. Should I be upset or just laugh? I was going to sell it anyway, but it just seemed odd they did that, at least give me my L2 cache size back.

Its an LBBWE 0523FPMW

[Fission]

Equal or greater in their eyes, you get to keep that chip. The 3700 is no longer made as far as I know, and basically if they don't still sell it to their partners, they won't replace with it, and the 3700s are EOL.

You can try chain-linking swear words and see if they eventually give you a better chip, but the odds are stacked against you, you already got a faster chip as far as warranteeable goes.

[Trice]

Yeah I'm going to sell it anyway, the 2 times I have used AMD RMA's they have sent back faster chips. Back when I had a 1400 (I think) they were like oh we dont make those anymore is it ok if we sent you a 1800+? Uh yeah that will do fine lol

[s7e9h3n]

3800+ single or dual core?

[wowza]

3800+ single or dual core?

I'm guessing he got a 3800+ Venice

LBBWE 0523FPMW that stepping isn't a dual core stepping.. the 2nd B in it means single core, with 512k L2.

Sweet deal dude, free speed for the shipping cost :toast:

[s7e9h3n]

LBBWE 0523FPMW that stepping isn't a dual core stepping.. the 2nd B in it means single core, with 512k L2.

LOL...maybe I should read next time before asking stupid questions :slap:

Great bit of info there, the guy who came up with that must have been some sort of genius.....:D

[Trice]

Yeah I forgot that there is an X2..........woulda been nice if I got an X2 lol

[mikenam]

lemme try and rma my 4400 mabey ill get lucky and get an fx60 :rolleyes:

[nn_step]

Yeah I forgot that there is an X2..........woulda been nice if I got an X2 lol
well it would have been a step down speed wise but it would have been alot nicer if you ask me...

[MrSlacker]

I thought you were talking about X2 and wanted to ask why in the world are you complaining! LOL But i still think thats a nice free upgrade

[ocmyface]

yeah back in the glory days of the winchester, i RMAed mine and they sent me a newcastle. I was most upset...

[wowza]

LOL...maybe I should read next time before asking stupid questions :slap:

Great bit of info there, the guy who came up with that must have been some sort of genius.....:D

AMD is a genius company I guess.. I owe my credit to freecableguy's guide on stepping here (http://www.xtremesystems.org/forums/showthread.php?t=87182)

The same thing happened to me before when I went to RMA my OCZ Gold Vx PC-3500. At that time it was just discontinued (EOL) so they gave me the PC-4000 Gold Vx for my RMA return instead :)

[ben805]

I still have a dead X2 4200 laying around waiting to RMA, I think they'll give me a 4600 :lol: :D

[wowza]

I still have a dead X2 4200 laying around, wonder what I'm gunna get when I RMA :D :D

Probably the same, since the X2 isn't EOL.

You gotta dream for an FX-60

[nn_step]

RMA your 3800+ and say it was supposed to be the X2 :p:

[Trice]

LOL this is a Venice right? Its about to be on eBay

Venice = SD core but 512k cache

or

SD = Venice with 1MB cache

right?

[nn_step]

LOL this is a Venice right? Its about to be on eBay

Venice = SD core but 512k cache

or

SD = Venice with 1MB cache

right?
Venice is Sandy but with half the Cache disabled.

[s7e9h3n]

AMD is a genius company I guess.. I owe my credit to freecableguy's guide on stepping here (http://www.xtremesystems.org/forums/showthread.php?t=87182)

The same thing happened to me before when I went to RMA my OCZ Gold Vx PC-3500. At that time it was just discontinued (EOL) so they gave me the PC-4000 Gold Vx for my RMA return instead :)
:stick: It's your turn to read that thread again LOl....:toast: (Hint: Look for other people's posts in that thread ;) )

[DaWaN]

Venice is Sandy but with half the Cache disabled.
False, the Venice just hasn't got the L2, it's die size is much smaller as the SD's.

[mursaat]

:stick: It's your turn to read that thread again LOl....:toast: (Hint: Look for other people's posts in that thread ;) )Someone here is waiting for a :woot: for discovering so much of AMD steppings :D

So here it is: s7e9h3n did it! :p:

[Coroner Kyle]

So here it is: s7e9h3n did it! :p:

Don't encourage him; he's already an XIP ;)

[Bob21]

AMD RMA'd my 146 that i popped the IHS off of :shrug:

[Smokin_Joe]

I have a 3700+ that i need to rma but i haven't used the stock hs/f. Do i need to put it on for a bit so it looks used or will i be fine?

[KoHaN69]

What do you have to send when you RMA, only the chip? or the box/receipt too?

[pcdoc1]

What do you have to send when you RMA, only the chip? or the box/receipt too?They expect the retail box and the cooler..

[KoHaN69]

They expect the retail box and the cooler..

What if it's OEM :slobber: ?!?!!

[pcdoc1]

What if it's OEM :slobber: ?!?!!Then it needs to be returned to the reseller........

[Bob21]

You dont need the box, just the chip and the HSF and I would mount the HSF at least once before sending it back.

[dogsx2]

They expect the retail box and the cooler..

When I rma a winchester, I had to send in the HS as the bar code was on it. They told me they changed that because people were misplacing the HS and that is why the certificate of authenticity has the bar code on and the HS doesn't. They told me on a newer cpu with a COA, you do not have to send in the HS.

[CompGeek]

Too bad I dont have a retail CPU to RMA for a free upgrade :)

[KoHaN69]

w-w-wait

"You dont need the box, just the chip and the HSF and I would mount the HSF at least once before sending it back."

-I never took it off


"When I rma a winchester, I had to send in the HS as the bar code was on it. They told me they changed that because people were misplacing the HS and that is why the certificate of authenticity has the bar code on and the HS doesn't. They told me on a newer cpu with a COA, you do not have to send in the HS"

:confused:

If i have only a dead cpu, can I rma it?

[Smokin_Joe]

It's a retail box, i just haven't used the hs/f. I just stuck the chip on the thermal tape of the hs/f to make it look used. I hope that's good enough.

[KoHaN69]

It's a retail box, i just haven't used the hs/f. I just stuck the chip on the thermal tape of the hs/f to make it look used. I hope that's good enough.

but no box?

[Smokin_Joe]

but no box?

Yes i have the box too.