do i have to register my card somewhere for the lifetime warranty?

[grimREEFER]

just wondering if i have to, and where.

[XFX Tech]

Make an account at http://www.xfxforce.com/en-us/Help/Support.aspx and you can register on the main support page after logging in. You are supposed to register within 30 days for the double lifetime warranty within US or Canada.

[zsamz_]

i got 3 xfx cards but never registered do i gotta register?

[XFX Tech]

Probably should. Everything 6, 7, and 8 series card before April 17, 2007 is grandfathered in to the double lifetime and for a while we didn't have in your face information that said you had to register so we are lenient with not registering for cards that were manufactured until recently.

[Bad213Boy]

I've tried registering a million times and nothing happens. The page simply resets. Is there something I need to turn off on my windows?

I swear, this is the worst website I've ever been too.

[Nanometer]

I registered a card a couple days ago, it's something you're doing/not doing. Try a different browser.

[Bad213Boy]

I don't have any problems with any other site. I'm using Internet Explorer 7.0, everythings compatible with Explorer.

I've turned off popups, turned down security, turned off firewall, turned off AV.

[XFX Tech]

What security software are you using? Some of them still stay fairly active even when you "disable" them. If your your in North America, give us a ring at 800-880-3225. We can register for you if you don't have another system to use or can't get the problem resolved on this one.

[hecktic]

I registered my old XFX 8800 ULTRA XXX card about a week or so after I got last year some time.... well I lost my registration or my account access so how would I go about in getting an RMA if I needed one now?

also someone said, since my card is literally non existant, I would be replaced with a currently available model of equivalent or higher grade? is this true?

[XFX Tech]

If you are in North America you can call us at 800-880-3225 and we can do it over the phone. Everywhere else the warranty is generally handled through the retailer. If we do not have a card in stock and the card is not easily repairable than the card will be replaced with the model directly above it in 3D performance.

[hecktic]

If you are in North America you can call us at 800-880-3225 and we can do it over the phone. Everywhere else the warranty is generally handled through the retailer. If we do not have a card in stock and the card is not easily repairable than the card will be replaced with the model directly above it in 3D performance.

thank you very much sir. :yepp:

by the way, do you have a name ?

[XFX Tech]

My name is Mark. Did we get everything taken care of?

[hecktic]

My name is Mark. Did we get everything taken care of?

Yep. All good. :up::yepp:

[steve_sarge]

How does your warranty stand In Australia? I believe it is only a 12 month or 2 year warranty for XFX products here in Aus and NO DOUBLE WARRANTY. Shame about that really. Not that it really matters as by the time 2 years is up, it's generally time to keep up with the Jones' anyway

[XFX Tech]

Everywhere except USA and Canada is two year.

[steve_sarge]

Not a problem. I normally step up by that time anyway unless I'm on a good thing. Cards at the top of the scale now are getting that good that better ones will almost not be worthwhile stepping up to for a BIG improvement anyhoo.