7600 GS (AGP) - Overheating Issue

[saveus222]

Hi,

My friend has this 7600 GS that he picked up for casual gaming a coulple of years ago. He was facing temperature issues, so he called me to help, the temps were hitting a constant 62C on idle and shooting up to 75C on load. i kinda opened up the case and checked it up, everything seemed to be perfectly fine. when i rebooted, the NV Control Panel started showing me 70C idle and started shooting up to 80ish and i was alarmed. When I asked him he said this happens sometimes and he gets some error messages from Nvidia during log off that the graphics core has been clocked down due to insufficient power supplied. Ok so i left this running and opened up the side case. put my hand under the fan (yea this one is actively cooled) and confirmed my doubts, the fan wasnt working.. i nudged it a bit and it started spinning normally.

Now my question is, i think the fan has gotten bad, but i dont understand the error from Nvidia about the power, which makes me wonder if the fan has gone bad or it isnt receiving sufficient power to run the fan properly, he has a generic but decent PSU, yea the card has a molex connector for power.

Any suggestions, i dont want to recommend to him buying a new PSU and then end up with the same problem if its not the issue of the PSU. Any help is greatly appreciated....


His config,

Intel Pentium 4 3.0 Ghz
Intel 865 GBF
Transcend DDR 4 GB RAM
Zeb 300W Generic PSU (almost generic :D)
XFX 7600 GS (AGP)

[XFX Tech]

Have him make a support ticket at http://www.xfxforce.com/en-us/Help/Support.aspx and let us know that the fan isn't working. We can get a replacement cooler out for him. It will be good because the new fan will have new thermal paste on it. Because his card is a couple years old the thermal paste may not be working as well raising his temperatures. The power warning could be a degrading power supply or software. The NV Sentinel isn't usually wrong but since the software has been in his system for so long it could have had something happen. Have him download Driver Cleaner Pro from guru3d.com. Download the latest drivers from NV and then uninstall the current drivers. Boot in to safe mode and run the driver cleaner and then install the new drivers while in safe mode.

[saveus222]

Have him make a support ticket at http://www.xfxforce.com/en-us/Help/Support.aspx and let us know that the fan isn't working. We can get a replacement cooler out for him. It will be good because the new fan will have new thermal paste on it. Because his card is a couple years old the thermal paste may not be working as well raising his temperatures. The power warning could be a degrading power supply or software. The NV Sentinel isn't usually wrong but since the software has been in his system for so long it could have had something happen. Have him download Driver Cleaner Pro from guru3d.com. Download the latest drivers from NV and then uninstall the current drivers. Boot in to safe mode and run the driver cleaner and then install the new drivers while in safe mode.

oh kewl.. thanks.. will get him to do it right away.. i tried reinstalling drivers after cleaning with driver cleaner pro.. will try again and post my results.. :up: