View Full Version : Is it RMA'able?
Circaflex
06-25-2008, 04:13 PM
I have an ip35 pro. Had it watercooled, had it on my single stage. Put dielectric over the board. Went back to air to get my single stage fixed. Board worked for ~month. I get constant raid crap outs and weird bsod's. Memory all passes, cpu at stock passes all test on another board in the house. Hard drives all report good conditions. Im assuming something went bad with the board. Dielectric grease was put over the warranty sticker and "looks" wet but its just the dielectric. Am i SOL if i try to rma it?
Nosfer@tu
06-25-2008, 04:31 PM
Remove with hair dryier ?
I dont se why they shouldent give you a new one.
naokaji
06-26-2008, 01:35 AM
I woudnt do it, if you cant afford a replacement then well, dont oc it, dont modifiy and do nothing else that voids the warranty, sadly abusive rma's are very common here on xs and openly promoted.
anyway, they will probably still give you a new board out of fear that you would buy *insert other brand* next time.
Nosfer@tu
06-26-2008, 07:42 AM
Well they decide.
If they think it is condensation = Your fault.
If it dided because it couldent stand the OC, Propperly what happende.
The PWM is only rated at 80A and your quard propperly killed the underdimentioned board.
Circaflex
06-26-2008, 09:53 AM
the ~month of air use was all stock, so i doubt my "oc" killed it. If it indeed was because the pwn couldnt handle a quad well then they have a marketing problem because the board states its "awesome for a quad core" i will see what abit says.
soundood
06-27-2008, 08:41 AM
for whats its worth, ive been thinking the exact same thing,
and i hear on the grapevine (dont ask for source) that any RMA's concerning the low TDP rating and failure due to the 125w Phenoms, will be RMA'd no questions asked, no testing no nothing, just replace.
but i also heard that they will advise you at this poin that the board does not support the 125w parts, and offer another suitable board.
again this is only grapevine stuff, but it would make sense, since it was AMD and mobo peeps who got it all way wrong.
ide RMA anyway and try. :up:
ownage
06-27-2008, 08:54 AM
the ~month of air use was all stock, so i doubt my "oc" killed it. If it indeed was because the pwn couldnt handle a quad well then they have a marketing problem because the board states its "awesome for a quad core" i will see what abit says.
Just RMA it. If a board dies while it was overclocked, it doesn't mean it was killed because it was overclocked. Non-overclocked motherboards also die, it happens. If they don't want you to overclock the board, they shouldn't put the OC options in bios. If there is no physical damage, then just RMA the board.
If you are sure you killed the board because you pushed it to much, then don't RMA the board.
philbrown23
06-27-2008, 09:47 AM
they may see it as modification of the board and wont rma it they did that with my IX38 QuadGT
Jamestuk
06-29-2008, 07:28 AM
RMA it, the worst they can do is say no. At which point just buy a new board. You're gonna have to get a new board either way so you might as well try an RMA.
As I see it so long as you answer any questions they might have truthfully (was it overclocked, what is all over the warranty sticker etc) then there is nothing morally wrong with that. In fact I have never been asked "were you overclocking" by the supplier so they obviously don't even mind that much anyway.
zanzabar
07-11-2008, 04:49 PM
MB warranties are voided by abuse not overclocking in most cases
so over volting, moding, physical damage, ext...
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