Exahertz
04-02-2008, 06:36 PM
I just had a conversation with a gentelmen over at Lexmark.
Seems that you MUST have two ink cartrages in order to print using only the Black cartrage.
I waste a lot of ink because i think something is black/grey but instead its got a little color to it, so the printer doesnt print that area... :mad:
This means that either you copy all text to Office and make it black, or photoshop all pictures to turn them B/W. very time consuming and fustrating...
heres the chat we had:
[fsda] Your software is wasting ink!
[fsda] hello?
[Patrick] Welcome to Lexmark Chat support. This is Patrick.
[Patrick] I will help you to resolve the issue, to the best of your satisfaction.
[fsda] hi
[Patrick] Please let me know the printer model number printed on the top of the printer front panel(ex:X1270)
[fsda] X6170
[Patrick] Please let me know the Operating System (Windows 98, ME, 2000, XP,Vista Or Mac) installed on our computer.
[fsda] i have one cartrage installed (black)
[Patrick] Okay,
[fsda] When i go to the all-in-one software i cant select "print color images in black and white"
[fsda] yet..
[fsda] when i print something that has color in it, the color doesnt print
[fsda] or should i say the colored parts dont print
[Patrick] Okay, please let me know whether you also have the color cartridge inside the printer.
[fsda] no
[fsda] like i said, i only have one cartrage
[fsda] (black)
[Patrick] We need to have both the cartridges inside the printer in order to print.
[fsda] i cant do that ATM
[fsda] why cant the printer just print in black and white?
[Patrick] The printer will not print with only one cartridge.
[Patrick] It uses the combination of both the cartridges to print. It is programed in such a manner.
[fsda] understood...
[fsda] but thats a huge waste
[fsda] of $
[Patrick] Can you please let me know ATM?
[fsda] at the moment
[fsda] sry...
[Patrick] Okay, I got that.
[Patrick] Do you have any old color cartridge.
[fsda] maybe???
[fsda] is there any way i could trick it using the "windows color management" configuration?
[Patrick] Please insert the old color cartridge and then try this option.
[Patrick] I hope this should work.
[Patrick] Old color cartridge without ink also will be fine. We just need the color cartridge inside the printer.
[fsda] so, as long as there are two cartrages then i can select the "print color images in black and white" and use only the one black cartrage?
[Patrick] That's perfect.
[fsda] weird logic...
[fsda] ill try
[fsda] thank you
I only print in B/W and i dont have my old empty color cartrage handy.
What Should I Do Now?
I have a nice laser printer sitting under my desk, but guess what... the Asus Maximus Formula MoBo doesnt have any parallel ports :shrug:
Seems that you MUST have two ink cartrages in order to print using only the Black cartrage.
I waste a lot of ink because i think something is black/grey but instead its got a little color to it, so the printer doesnt print that area... :mad:
This means that either you copy all text to Office and make it black, or photoshop all pictures to turn them B/W. very time consuming and fustrating...
heres the chat we had:
[fsda] Your software is wasting ink!
[fsda] hello?
[Patrick] Welcome to Lexmark Chat support. This is Patrick.
[Patrick] I will help you to resolve the issue, to the best of your satisfaction.
[fsda] hi
[Patrick] Please let me know the printer model number printed on the top of the printer front panel(ex:X1270)
[fsda] X6170
[Patrick] Please let me know the Operating System (Windows 98, ME, 2000, XP,Vista Or Mac) installed on our computer.
[fsda] i have one cartrage installed (black)
[Patrick] Okay,
[fsda] When i go to the all-in-one software i cant select "print color images in black and white"
[fsda] yet..
[fsda] when i print something that has color in it, the color doesnt print
[fsda] or should i say the colored parts dont print
[Patrick] Okay, please let me know whether you also have the color cartridge inside the printer.
[fsda] no
[fsda] like i said, i only have one cartrage
[fsda] (black)
[Patrick] We need to have both the cartridges inside the printer in order to print.
[fsda] i cant do that ATM
[fsda] why cant the printer just print in black and white?
[Patrick] The printer will not print with only one cartridge.
[Patrick] It uses the combination of both the cartridges to print. It is programed in such a manner.
[fsda] understood...
[fsda] but thats a huge waste
[fsda] of $
[Patrick] Can you please let me know ATM?
[fsda] at the moment
[fsda] sry...
[Patrick] Okay, I got that.
[Patrick] Do you have any old color cartridge.
[fsda] maybe???
[fsda] is there any way i could trick it using the "windows color management" configuration?
[Patrick] Please insert the old color cartridge and then try this option.
[Patrick] I hope this should work.
[Patrick] Old color cartridge without ink also will be fine. We just need the color cartridge inside the printer.
[fsda] so, as long as there are two cartrages then i can select the "print color images in black and white" and use only the one black cartrage?
[Patrick] That's perfect.
[fsda] weird logic...
[fsda] ill try
[fsda] thank you
I only print in B/W and i dont have my old empty color cartrage handy.
What Should I Do Now?
I have a nice laser printer sitting under my desk, but guess what... the Asus Maximus Formula MoBo doesnt have any parallel ports :shrug: