I ordered 2407FPW-HC but Dell sent me a 2407FPb [Archive]

Cpl Ledanek

01-28-2008, 11:28 AM

I ordered Dell UltraSharp 2407FP 2407FPW-HC but they sent me a Dell 2407FPb instead:
see:
http://img135.imageshack.us/img135/6061/92250774g6p3ws4pja4.th.jpg (http://img135.imageshack.us/my.php?image=92250774g6p3ws4pja4.jpg)
http://img135.imageshack.us/img135/6885/92250775bff3hgfcmn6.th.jpg (http://img135.imageshack.us/my.php?image=92250775bff3hgfcmn6.jpg)
http://img135.imageshack.us/img135/7533/922507777sa46siush2.th.jpg (http://img135.imageshack.us/my.php?image=922507777sa46siush2.jpg)

I should send this to all major hardware forum:mad:

AngryArtichoke

01-28-2008, 12:15 PM

I should send this to all major hardware forum:mad:

Or perhaps you should contact Dell first? We know their support sucks, but flaming the company shouldn't be a reasonable first resort. Just make sure to document your conversations :up:

XS Janus

01-28-2008, 12:21 PM

Thats the risk of buying from your chair.
Try to send it back with a note attached saying "this is not what I ordered"

Stelios

01-28-2008, 01:29 PM

AFAIK all 24" Dell mountings after August write 2407fpb .
The revision A00 is the only revision of 2407wfp-HC . Can you provide more screenshots , including the firmware noumber ??

"Turn off the monitor and press and hold,

the menu button, the + button and the power button, (all at once)

Then press the - button to enter the menu."

The firmware number is on the top menu bar.
The HC model has : V1B07 - DR880

Cpl Ledanek

01-28-2008, 05:36 PM

AFAIK all 24" Dell mountings after August write 2407fpb .
The revision A00 is the only revision of 2407wfp-HC . Can you provide more screenshots , including the firmware noumber ??

"Turn off the monitor and press and hold,

the menu button, the + button and the power button, (all at once)

Then press the - button to enter the menu."

The firmware number is on the top menu bar.
The HC model has : V1B07 - DR880

thanks will try that tonight:up: