SamHughe
12-17-2007, 10:46 PM
Greetings,
I have been using AVS Video Converter for a long time under XP32 bit with no problems. I recently installed x64 (because I upgraded system memory to 8GB) Now I can't get AVS to recognize any video files. All the other programs works fine. Let me try to give you all the facts I can about this problem.
-This was a clean install on a formatted array (also dual booting with Vista 32bit).
-symptoms: Program takes unusually long time to start but eventually opens. When I try to load any video file of any format (that I am 100 percent sure it's working), the program gives an error message saying that the file is not recognized.
-the program works under xp32 bit just fine however on Vista, the commercial detection feature doesn't work at all (it can't detect any commercials).
-The AVS tech support have been sending me generic e-mails just repeating the famous install/re-install the program routine. And yes I did try re-installing/repairing the program.
I do not want to go back to the 32bit version just because of one program yet this program is really important for my studies so any help will greatly be appreciated. Thanks in advance for any input.
If you're not familiar with AVS video converter that's ok. You can still post your advice based on your experience on other programs under xp x64. Why would a program behave strangely under 64 bit XP?
If nothing comes to your mind maybe at least you can recommend me a good video editing software with a very good commercial detection feature.
Thanks in advance for the input.
I have been using AVS Video Converter for a long time under XP32 bit with no problems. I recently installed x64 (because I upgraded system memory to 8GB) Now I can't get AVS to recognize any video files. All the other programs works fine. Let me try to give you all the facts I can about this problem.
-This was a clean install on a formatted array (also dual booting with Vista 32bit).
-symptoms: Program takes unusually long time to start but eventually opens. When I try to load any video file of any format (that I am 100 percent sure it's working), the program gives an error message saying that the file is not recognized.
-the program works under xp32 bit just fine however on Vista, the commercial detection feature doesn't work at all (it can't detect any commercials).
-The AVS tech support have been sending me generic e-mails just repeating the famous install/re-install the program routine. And yes I did try re-installing/repairing the program.
I do not want to go back to the 32bit version just because of one program yet this program is really important for my studies so any help will greatly be appreciated. Thanks in advance for any input.
If you're not familiar with AVS video converter that's ok. You can still post your advice based on your experience on other programs under xp x64. Why would a program behave strangely under 64 bit XP?
If nothing comes to your mind maybe at least you can recommend me a good video editing software with a very good commercial detection feature.
Thanks in advance for the input.