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Knight
07-14-2007, 08:36 AM
Well I have this ~3 year old P4 box. It has one hard drive and a ATI 9600 AGP. I also run XP PRO 32bit. For the past few days my PC has just randomly restarted. It is out of the blue. I log back in and I get a Windows error message, and it asks me if I want to send it to Windows or not. I believe that it only does this if my PC is in screen saving mode.

Is there a test I can run to determine the problem? Can you guys try and help me? :)


I don't know if this has to do with anything but Counter Strike Source now freezes on me in game. I am not able to exit. I have to hit the restart button on the PC. :shrug:

EDIT: The game lockup came first, but later that night I had the restart issues.

Ok I also turned off the windows restart if it encounters a problem.

Knight
07-14-2007, 11:00 AM
Well I don't know if this will help.

http://i159.photobucket.com/albums/t124/vahenator/dump.jpg

I got a blue screen, but I don't know how to view the error message.

RAW-Raptor22
07-14-2007, 11:22 AM
Is the PC overclocked? If it is it is unstable. Even if it is stock, download orthos, Prime95 or another stability control software to check on your settings. Once it fails the stress test clear CMOS (BIOS) using the little jumper on the motherboard, or by removing the little battery for 30seconds and putting it back in. Then go in to BIOS, and reset all settings manually. Boot to WinXP then test stability... post back on XS with results!!!

Knight
07-14-2007, 12:33 PM
I forgot to say that my PC is not OCed. (it is an old sony pc) ;(

Right now I am running the windows disk test. If the disk test does not come with anything, I will run Memtest just because I am not overclocking.

The temps look fine, but I don't know about the state of my PSU.


Thank you for the reply.

Knight
07-14-2007, 04:38 PM
Does anyone know how to view a Windows dump file?

I got a blue screen that said that it wrote a dump file. How can I view this file? I do have the debugger tool for windows, but I don't know the file patch for the dump.



EDIT: Well I looked in the mini dump and found some stuff.

At the end of each file it either said "probably caused by avg7rsxp.sys" or "probably caused by ntoskrnl.exe"

I then removed AVG because I don't need it. I already have anti-virus on my PC.

My question is how do I fix ntoskrnl.exe, if that is the cause of the random restarts.

Knight
07-19-2007, 06:52 PM
NEW START

OK

Well I reformatted and within a couple days the problem returns. :(

The drivers that I have...

ATI Radeon 9600 - 7.6
Logitech G15 - Latest
On board Sound - Original (is not that problem)
Chipset Driver - NONE
Windows .net framework - 2.0

All the windows updates

http://img204.imageshack.us/img204/6264/dumpsp0.png

Memtest for 250%
Again temps are fine.
No overclock.