Xbox 360 Failure Rate High as 33 Percent [Archive]

koei

07-02-2007, 02:09 PM

Even though I own all 3 of the current consoles, I've only had the experience of having to replace my defective XBOX360. In the end of the day, PS3 and Wii are just more reliable consoles, simply because it's Japanese perhaps. Sometimes I don't get why people bash the PS3. You are getting more than what you paid for, it's more reliable, more versatile(?)... What's there to complain about.

deathman20

07-02-2007, 02:22 PM

Amazing the BS we see. I doubt its over 5%. I know perhaps roughly 20 people with an Xbox. 0 returns.

And if it was 33% everyone and their mother would talk about it.

I wouldn't doubt that its 33% at all. Sure Xbox I've had zero issues with it and heard maybe a few with problems. 360 well thats a different story and I hear about it from everyone here at work that has one. At least where I work at its now up to 7 out of 10 people have had issues within 1 year, 4 of those have had the unit 6 months. This is just the people I talk to.

[XC] Lead Head

07-02-2007, 02:24 PM

I'd say 33% is a bit to high of an estimate, if it was that high, Microsoft would have had to recall them.

picard

07-02-2007, 02:28 PM

no. MS wouldn't recall them since MS doesn't make XBOX. Celestica make the entire XBOX for MS. I used to work for them.

[XC] hipno650

07-02-2007, 02:51 PM

Sometimes I don't get why people bash the PS3. You are getting more than what you paid for, it's more reliable, more versatile(?)... What's there to complain about.
you must be getting a heck of allot then!! for the price of those things. your getting allot but nothing thats really good at gaming thats the problem. i know lots of people with 360's no returns, no blow ups or problems.

Starscream

07-02-2007, 02:53 PM

If the failure rate rly is 33% i can see a reason for MS why not to recal the Xbox.

MS trusts on the fact that not everyone that had issues will send their Xbox back under warranty.
MS can simply reduce the official failure rate by not officialy Acknowledging an issue thus disalowing the user to send the console back under warranty.
One of the issues was that the 360 was scratching discs. MS didnt acknowledge that issue so users couldnt send the console back under warranty.

recalling the xbox would be major negative news. and MS doesnt want to get negative news they want their console to look uber compaired to the PS3 that has had lot of negative news.

the xbox360 and its games are selling wel it could be that theyl just accept them losses.
and theyl just release a revision along the way (wich they already have) to fix the issue.

ps. by saying ''i got a Xbox360 since release and havent had a single issue nor did my friends'' doesnt mean that the issues dont exist.

Dainas

07-02-2007, 02:57 PM

33% failure rate, thats damn well near consumer Hard Drive territory.

Does seem high, but its odd as the those that have failures tend to have them over and over while most people never have a hitch with theirs.

xlink

07-02-2007, 03:00 PM

xbox 360 failures as high as 100%

in one isolated case, one man had one unit fail on him..

the people sampled showed us that there is a 100% chance of failure in the system

PanteraGSTK

07-02-2007, 03:01 PM

I love it when people on here say the ps3 is too expensive. Isn't an 8800ultra over $600? Then think about sli...

xlink

07-02-2007, 03:16 PM

I love it when people on here say the ps3 is too expensive. Isn't an 8800ultra over $600? Then think about sli...

the 8800 ultra has well over double the graphical processing power fo the PS3 and 3 times the vRAM.

nemrod

07-02-2007, 03:26 PM

the 8800 ultra has well over double the graphical processing power fo the PS3 and 3 times the vRAM.

Could you help me please, I don't know where I should put my disk on my 8800 ultra?

MaxxxRacer

07-02-2007, 04:14 PM

Guys, if you cant be civil I will have to close the thread.

Syn.

07-02-2007, 04:28 PM

xbox 360 failures as high as 100%

in one isolated case, one man had one unit fail on him..

the people sampled showed us that there is a 100% chance of failure in the system

Failiure rates are picking up due the fact that the first batch of X360's are reaching the end of thier warranties, you never know the 360 that is built this month might never have any problems.

Anyway PS3's have been only for few months wait till thier warranty end approuches will see how many those blu-ray players die.

CraptacularOne

07-02-2007, 04:33 PM

I'd just like to add that I'm on my 3rd XBOX 360. If gear of War wasn't so damned good, I'd have just run the POS over with my truck long ago....

[XC] hipno650

07-02-2007, 04:33 PM

I love it when people on here say the ps3 is too expensive. Isn't an 8800ultra over $600? Then think about sli...

thats why real people that have money restrictions or are not benching buy the 8800gtx. but i would rather have a 8800ultra than a ps3 and i will buy one of them long before i buy a ps3.

koei

07-02-2007, 04:36 PM

If you care about the theoretical numbers so much just stick with PC or the "better than PS3" XBOX360 and put up with the failures. It should be a very simple decision to make between which platform to buy, but seems like people just can't help themselves from complicating things. Especially when they hear something unpleasant about the platform they picked, they suddenly feel the need to relentlessly defend it.

Plywood99

07-02-2007, 04:39 PM

I have three buddies with 360's. Two of them did the rrod. Correction, just got a call today, buddy number 3 has a rrod. Not making this up either.

Lol and to think I did everything but beg buddy number three not to get a 360...

Ply

DilTech

07-02-2007, 04:41 PM

Guys, if you cant be civil I will have to close the thread.

I was about to post the same thing... ;)

MaxxxRacer

07-02-2007, 05:21 PM

I was about to post the same thing... ;)

lol.. its great. The news section is where all the hot debates arrise.. well here and the WC'ing sectioln.

Ub3r-L33ch

07-02-2007, 05:50 PM

Don't you guys know by now anything that is posted good about the PS3 is fake or no one cares about. Anything bad posted about the Wii or 360 is absolutely false. Glad I could clear that up for you guys :)

STEvil

07-02-2007, 10:53 PM

Failure rate is about same as Xbox1.. sounds right.

xlink

07-02-2007, 10:57 PM

Could you help me please, I don't know where I should put my disk on my 8800 ultra?

you don't, you place it in the optical tray

almost any system within the last 3 years can run a 8800.
atleast any system anyone here would have been considering.

Kingcarcas

07-03-2007, 02:41 AM

I think all of the consoles are a waste of money right now. 360-failures, PS3-no games, Wii-no games. If i didn't get a Wii for Christmas i would not buy one. Too many mini-games and the controls aren't used all that well. I hope the new revision of the 360 is more reliable so i can buy one with some peace of mind.

P.S. Anyone see a trend here? PS1 and PS2 had hardware problems and they won the generation. 360 has hardware problems and it's on its way to winning this gen, eh??

jokester

07-03-2007, 02:56 AM

Read something somewhere where a UK games shop was saying that they were getting about 1 in 4 360s back within the warranty for replacement.

Jokester

Soulburner

07-03-2007, 03:28 AM

P.S. Anyone see a trend here? PS1 and PS2 had hardware problems and they won the generation. 360 has hardware problems and it's on its way to winning this gen, eh??
It is?? :confused:

djgandy

07-03-2007, 04:06 AM

My mates went back. They overheat because the fans are too small. He had to buy a new fan or something.
Noisy though. 360 sounds like a vaccum cleaner.

Sentential

07-03-2007, 06:03 AM

I wouldnt be suprised if the failure rate is close to 25-33%. M$ has been pushing to get the cost down as hard as possible and I am sure it has affected its build quality.

Of my friends who have an X360 all of them have returned atleast one console, some as high as 3 times. Something is fundamentally wrong with the console design and I seriously doubt its overheating.

I personally think its linked to the faulty solder people have claimed is used on the ICs. Or perhaps it could be linked to the Xenos chip itself, ATi has a track record with high end video cards which mysteriously self-destruct a-la R520, R350 etc.

Im glad I own a Wii

deathman20

07-03-2007, 06:12 AM

Stuperman

07-03-2007, 06:28 AM

Self destructing R520's? Haven't heard this and I owned one. As well doesn't the Wii have an ATI graphics chip in it as well?

Yeah, hollywood or broadway (one is the IBM CPU, the other is the GPU)

I know it's the Inq which means lies around here for some reason, but;

http://www.theinquirer.net/default.aspx?article=40710

http://www.theinquirer.net/default.aspx?article=40703

dailytech isn't the only one reporting massive failure rates on Xbrick 360's

Shintai

07-03-2007, 06:40 AM

Yeah, hollywood or broadway (one is the IBM CPU, the other is the GPU)

I know it's the Inq which means lies around here for some reason, but;

http://www.theinquirer.net/default.aspx?article=40710

http://www.theinquirer.net/default.aspx?article=40703

dailytech isn't the only one reporting massive failure rates on Xbrick 360's

Unless one copied the other. Same date ;)

Sentential

07-03-2007, 06:46 AM

Self destructing R520's? Haven't heard this and I owned one. As well doesn't the Wii have an ATI graphics chip in it as well?

Yes you're right the Wii, does but its not nearly as complex as Xenos is. But yes the R520s had a self-destructing issue relating to a faulty metal layering in the A1 silicon. I had several cards (4) self destruct with no rhyme or reason along with several 9800s. Not sure if you can pull up the threads but I clearly remember there being a problem.

Id also like to add Intel also has a record of self-destructing chips ie SNDS, so it could be anything. To be honest they're just shots in the dark, I dont think I or anyone here will ever have an answer to why the units keep failing.

Shintai

07-03-2007, 07:15 AM

Yes you're right the Wii, does but its not nearly as complex as Xenos is. But yes the R520s had a self-destructing issue relating to a faulty metal layering in the A1 silicon. I had several cards (4) self destruct with no rhyme or reason along with several 9800s. Not sure if you can pull up the threads but I clearly remember there being a problem.

Id also like to add Intel also has a record of self-destructing chips ie SNDS, so it could be anything. To be honest they're just shots in the dark, I dont think I or anyone here will ever have an answer to why the units keep failing.

SNDS was the result of overvoltage tho. I dont think the consoles are overvolted.

deathman20

07-03-2007, 07:21 AM

Yes you're right the Wii, does but its not nearly as complex as Xenos is. But yes the R520s had a self-destructing issue relating to a faulty metal layering in the A1 silicon. I had several cards (4) self destruct with no rhyme or reason along with several 9800s. Not sure if you can pull up the threads but I clearly remember there being a problem.

Id also like to add Intel also has a record of self-destructing chips ie SNDS, so it could be anything. To be honest they're just shots in the dark, I dont think I or anyone here will ever have an answer to why the units keep failing.

Oh wait yeah now i remember issues with the A1 on the R520's. I was lucky I didn't have that issue :) Lucky first batch of chips I guess.

Kingcarcas

07-03-2007, 04:49 PM

It is?? :confused:
So far, but who knows, maybe the Wii will turn out not to be just a fad :confused: But i still think the 360 has the best shot once it's $300 and the casuals decide to buy it for Madden and GTA:IV.

DilTech

07-03-2007, 04:53 PM

The 360 is a fun console, when it works.

I'm on my 4th one, mind you that each one has been brand new, so that rules out the "refurbished" claim. My dad's had them die, my brother has had them die...

If microsoft can just fix the issues, they'd have a winner on their hands.

picard

07-03-2007, 06:34 PM

MS can't fix them. Celestica is the manufacturer of the XBOX. MS has outsource the production of XBOX to Celestica since MS doesn't have manufacturing facility.

Yukon Trooper

07-03-2007, 11:05 PM

Well I've had 2 fail on me. So how about 200% added to the 33% average.

[TAG]Imp

07-04-2007, 02:08 AM

Well I've had 2 fail on me. So how about 200% added to the 33% average.

...
should i even point out the obvious?

EvlUndrWareNome

07-04-2007, 09:15 AM

its funny the only time i hear of xbox failures is on enthusiast forums. its amazing how many fail when you have a few hundred tech geeks on the internet telling about their "friends" have all failed.

just a striking coincidence. we still have our day one release box and just keep the cabinet open when playing it to allow temps to stay ok, works like a champ.

desolator

07-04-2007, 03:24 PM

Daily tecch's main sources are enthusiast forums?

Eastcoasthandle

07-04-2007, 04:22 PM

This is very interesting. I wonder if the xbxo360 in all black fairs any better...I read somewhere that they are using a new HSF design...

Lightman

07-05-2007, 06:34 AM

It seems for me that highest failure rate of Xbox360 is in U.S.A alone. I'm a happy owner of Xbox360 for 8 months without any problem, my friends have consoles from release in Europe and I never ever heard anything about failures from them.
Strange, but maybe issue is in PSU not working properly @110V? Or American version was/is produced differently (cheaper) than European version? Interesting...

nemrod

07-05-2007, 06:42 AM

Perhaps warranty laws in Europe help to have better products

(1 year full warranty, +1 year more for hide defects)

DamienKC

07-05-2007, 07:28 AM

My friend got one on release day, no problems with his. I've never heard of any of my friends (a lot of them have 360s) having their's fail. You guys sure THEY didn't ruin their 360s? =P

Kanten

07-05-2007, 09:02 AM

My release day console went dead now. Nice to see that Microsoft completely reneged on the free repair for 2005 consoles and still talk circles around the subject everytime they're asked about it.

When is the class action lawsuit?

DilTech

07-05-2007, 09:33 AM

This is very interesting. I wonder if the xbxo360 in all black fairs any better...I read somewhere that they are using a new HSF design...

If I get the chance, maybe I'll swing by my fathers house and check his.

I don't think they use a different heatsink for the elites though.

Periander6

07-05-2007, 01:46 PM

Oops

Microsoft sets $1 billion charge for Xbox failures

Microsoft Corp. said late Thursday that it will take a charge of $1.05 billion to $1.15 billion, citing the need for an expanded warranty program for what it called an "unacceptable" number of repairs required for its Xbox video game system.

Link (http://www.marketwatch.com/news/story/microsoft-taking-1-billion-charge/story.aspx?guid={585418EF-5967-474D-B451-B2C3B104A2CA}&siteid=yhoof)

No wonder Bill Gates isn't the richest man in the world anymore!

Starscream

07-05-2007, 01:51 PM

Perhaps warranty laws in Europe help to have better products

(1 year full warranty, +1 year more for hide defects)

ya 2 years is EU minimum asfar as i know.
but alot of people think its only 1 year or lose their receipt and there also alot of stores that spread mis information about that warranty is only 1 year

BrowncoatGR

07-05-2007, 01:54 PM

ya 2 years is EU minimum asfar as i know.
but alot of people think its only 1 year or lose their receipt and there also alot of stores that spread mis information about that warranty is only 1 year

A lot of companies spread misinformation about this. A lot of products are sold with supposedly 1year warranty. That is illegal in the EU. 2 years is the minimum and if pressured companies tend to give in but many people dont know about this law

Kanten

07-05-2007, 01:58 PM

Microsoft sets $1 billion charge for Xbox failures

Microsoft Corp. said late Thursday that it will take a charge of $1.05 billion to $1.15 billion, citing the need for an expanded warranty program for what it called an "unacceptable" number of repairs required for its Xbox video game system.

Can I have my $139 back?