If you bought an EVGA card within the past 30 days READ THIS THREAD NOW!!!!!!

[safan80]

All EVGA Products purchased ON or AFTER November 1, 2006 MUST be registered within 30 days from ORIGINAL DATE OF PURCHASE to receive full lifetime warranty. (All products not registered within 30 days will ONLY receive a 1 year limited warranty.)

I saw this on on nvnews and thought it just might to important ;)

http://www.evga.com/support/lifetime/


Basically, if you bought an EVGA video card within the past month(im looking at you 8800 users) you BETTER register your card NOW or you will only have a 1 year warranty.

[Kanavit]

good to know, i usually always register my products online.

[Nanometer]

This isn't new info. This is written all over the box on the products. XFX has a much better life time warranty IMO. So for me it just means I will be buying less EVGA and more XFX.

[p0tter]

This isn't new info. This is written all over the box on the products. XFX has a much better life time warranty IMO. So for me it just means I will be buying less EVGA and more XFX.


sounds correct, I perfer EVGA.. but not after this.

[fhpchris]

thanks man! I have only like two days to register my 8800gtx :|

[Fred_Pohl]

Looks like I'll be buying XFX from now on.

[nn_step]

EVGA, Go fork yourself.

[X.T.R.E.M.E_ICE]

And if you sell it6 to someone else they have no warranty!!!


For our retail Graphics Card and Mainboard products purchased on or after June 22, 2005, EVGA will provide a lifetime warranty to the original purchaser of each retail product that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product. This lifetime warranty is valid for the life of the retail product, so long as the original purchaser owns the product, based upon the following conditions:
http://www.evga.com/support/lifetime/

[Nanometer]

Well, they sort of do. Every EVGA video card I sell to a member on XS gets a warranty. If the card breaks, I handle it. I'll call in for a replacement, and then I'll give them a shipping address. Just that the address isn't mine ;).

That, or I would have to reship it back to the person. Either way, it still is a pain.

[jonnyGURU]

And if you sell it6 to someone else they have no warranty!!!

Right. Because then how would they know if the card was bought within a year if it's changed hands a couple times.

They might make an exception if you get a copy of the ORIGINAL invoice from the original buyer like some companies do, but otherwise it's impossible to know, even with the serial number, just how old a card is.

I like what hard drive manufacturers do and wish other companies did the same: Serial number shows the drive was BUILT within a year. You get a warrranty. This only sucks when the drive has been sitting on a shelf for 6 months, but hey.. you lose a receipt it's better than nothing. :D

[thephenom]

Sign up for eVGA spam to receive lifetime warranty? No thanks. I'll stick with BFG or XFX.

[Bergo]

evga still has their step up program though... thats about it after this though

[FghtinIrshNvrDi]

well, now my next card's brand isn't decided.

Not having a lifetime warrenty is going to detract from the resale value.

Ryan

[szukalski]

What is up with companies shooting themselves in the foot?

[ether.real]

I dont understand why anyone is complaining.....all you have to do is register to get your warranty. And I have never got eVGA spam....

[FLMJIGGY]

I loved EVGA.

I never had to register and even when I sold and didn't register that could be used to resell. They would then decide to register.

I can understand why EVGA would do this. makes sense for them. They have the best warranty out there. I believe they are the only ones you could replace a heatsink and still have warranty. After this I no longer see them as the only choice. I am now open to others.

[ahmad]

And if you sell it6 to someone else they have no warranty!!!

Legally, that is the case with every single product you purchase.

[Flak Monkey]

EVGA is still the only company out there that covers frequency change, bios flashes, and cooler change under warrenty. So I have to register it now, big whoop.

[awdrifter]

How many people here are really going to keep their card for more than 2 years anyways. I don't think this is a big deal.

[cMw]

this isnt news lock it and delete it

[FghtinIrshNvrDi]

This can be a beneficial thread, cMw. Your mother ever to tell you that if you don't have anything nice to say, don't say anything at all?

I learned about this warrenty change, and now am inclined to not buy one because people selling video cards value transferable warrenties.

Ryan

[nn_step]

actually cMw the primary reason I have ever bought EVGA is resale value

[szukalski]

How many people on XS buy the latest and greatest, selling their (9 month) old rigs to help offset the cost?

While it may not be everyone, I'd say there's a good demographic representation.

[xenolith]

Legally, that is the case with every single product you purchase.

Not exactly. XFX has what's called a "double lifetime" warranty. It allows a second owner to register it for a lifetime warranty, even if it was already registered by the original owner.

Also, I believe many warranties can be transferred to a 2nd, 3rd, or to whoever owns and registers it (can only be registered once though) at time of warranty service request. Apparently EVGA is cracking down on this by forcing whoever owns the card to register it within that 30 days of original purchase.

[Philly_Boy]

This can be a beneficial thread, cMw. Your mother ever to tell you that if you don't have anything nice to say, don't say anything at all?

I learned about this warrenty change, and now am inclined to not buy one because people selling video cards value transferable warrenties.

Ryan
If I ebay my cards or sell them on this forum, then I handle the warranty for the person buying them from me. It took me 2.5 minutes to register both my cards and now I have a lifetime warranty that is very liberal if I replace the cooler, overclock the card, reflash the bios, etc. They have even allowed me to RMA a dead card from a botched attempt @ volt modding! No one else allows all that. If something happens and I need to RMA the card I get a new card within 2 business days cross shipped with a call tag for the defective card. I pay nothing for any of this shipping.

You can't beat this with a stick. :slapass: Add the Step up program that allows me a virtually free upgrade if a better card comes out within 90 days.You only pay to ship your old card(s) back and shipping on the new cards plus any difference in the retail price, which in the last 2 cycles has been zero for me. I upgraded from 7800 GTX 512's to a set of 7900 GTX's for $78. There's no way I could've sold my 7800's and got that much for them. So I usually buy the new technology (G70--> G80) and Step Up to the speed bump that comes out shortly afterwards. I wind up being able to upgrade 4x a year while only paying for 2 upgrades

[STEvil]

If a video card I buy survives a year, its lucky.

[Philly_Boy]

If a video card I buy survives a year, its lucky.
This way my video cards are fresh 4x a year. I sell the ones I stepped up to and buy new. . .then pay for shipping to step up, then start all over again. If I time the selling of the stepped up card properly, I usually only wind up spending a few hindred to upgrade to the new technology.

[irev210]

cMw, i agree with the others, this is huge news for people that upgrade their hardware frequently, and rely on the resale value of past purchased to help them buy other new hardware.

Everyone wins usually.

We get the latest hardware, somone gets a fat discount on used hardware that is still good, etc.

As others have said, this is very valuable for me because I want something that has a lifetime warranty, period.

Anyway, all my 8800's have been XFX, and it will continue to be that way.

[Cuthalu]

This is very lame. Bad evga, bad.

[Kingcarcas]

No way, this sways me more to the X1950XT :p:

[Philly_Boy]

cMw, i agree with the others, this is huge news for people that upgrade their hardware frequently, and rely on the resale value of past purchased to help them buy other new hardware.

Everyone wins usually.

We get the latest hardware, somone gets a fat discount on used hardware that is still good, etc.

As others have said, this is very valuable for me because I want something that has a lifetime warranty, period.

Anyway, all my 8800's have been XFX, and it will continue to be that way.
Well said and I respect your decision to buy XFX. They are an excellent company to work with. For me I like the liberalness of the rma program of eVGA and the step up program ensures I have the latest cards 4x a year without loosing a lot of $$$ when I have to resell.

[NapalmV5]

lol, if this aint gonna help their step-up program, doomy..

still waitin for the step-up to 8800gtx *sigh*

[DilTech]

Eh, considering my 8800GTX came with bad ram(evga card), and they're shipping me a new card BEFORE I ship back the bad one, I fail to see what the big deal is here. NO other company in the videocard game offers advance replacement, period. Registering takes maybe 30 seconds of your time, and most companies do require you to do so.

Yes, the warranty is non-transferable, but what's to stop you from calling in the warranty work for them?

[RPGWiZaRD]

Eh, considering my 8800GTX came with bad ram(evga card), and they're shipping me a new card BEFORE I ship back the bad one, I fail to see what the big deal is here.

Cool, I wish all other manufacturers also did that and not only gfx card. I know OCZ sometimes do that though for example. That's why I hate RMAing so much, the #"%#" long wait. :rolleyes:

I would often even agree to pay a fee in order to get it shipped like that, for me time is money. :p:

[cantankerous]

This is no different than what Powercolor offered buyers of the X1900 series of cards. If you wanted a lifetime warranty just register the card. I have done so and yes, it took a whole 2 mins of time for an eternity of a peaceful mindset.

[nn_step]

Eh, considering my 8800GTX came with bad ram(evga card), and they're shipping me a new card BEFORE I ship back the bad one, I fail to see what the big deal is here. NO other company in the videocard game offers advance replacement, period. Registering takes maybe 30 seconds of your time, and most companies do require you to do so.

Yes, the warranty is non-transferable, but what's to stop you from calling in the warranty work for them?
Hence I have a fx-5700 PCI to hold me over :p:

[syne_24]

Yea I think they just did this because people used to not register their cards, and then sell them as a way of passing on the lifetime warranty. However, if you bought a card and register it within a month, I dont see a problem here. I have been through 1 step-up and 1 rma without a problem. I dont see how this would fade me away from buying another evga card, their customer service is second to none. Like Philly said, the step-up is also a great way to save if you upgrade every quarter or so.