New prommie not working.

[rabeb25]

Hi I just got a new prommie, and I am having troubles getting this thing to get normal temps. I booted it up with everything intact, the evap head on the cpu, and got the 40C beeps, so I shut it down and let it sit. I rebooted it back up same thing. I took the evap head off the cpu and put a slk 800 on the cpu and let the evap head set there. I rebooted it back up again, this time temps started going down, but after 30 mins of letting it cool it only got down to +30c, it goes down by .1 about every 30 seconds. I am stumped I checked the chill stuff and it is all at stock. I am guessing bad unit since I have tried everything, the §§§§ty thing is, is that i purchased it from a member here, so no taking it back. It looked brand new as he stated, so who knows.
anyone have any input?

[DaGooch]

http://www.chip-con.com/index.php?pageid=35

[rabeb25]

thanks but i did that already I was just wondering if anyone here had any input.

[rabeb25]

well after futher inspection it looks like a usps shipping problem, I know it was insured I just hope they cover it.
the dents protrude onto the outside of the case, thats what caught my eye as i was dis-assembling it. Also if i gently shake the case I hear something rattling in the compressor.

[lukasbradley]

Those are on the bottom of the compressor case?

And that "rattling" is normal on the compressors.... if it is the normal type rattling sound..... if that makes any sense, which it doesn't, so...... yeah.

Again, check with USPS and let me know how it goes.

[rabeb25]

yea those are where the compressor contacted the side of the case. I will go to the PO on monday and try to get a refund.
Bryan

[Liquid3D]

Exact same thing happened to me. They just don't READ the instructions when it says "This End Up." As long as you insured it for it's full replacement value, I always go over the amount to cover "pain in the ass, and suffering" you'll be getting a brand-new Prometeia II. Thank you Uncle Sam.

Chip-Con had sent me a unit from Demark, and the exact indentations were visible. The Compressor does make an odd "rattle" sound which is normal to a certain extent, but it sounds like your unit has been "drop-shipped" literally! They laid mine on it's side as well, and that's what occurrs. The compressor and the "capacitor" looking object (I think it's a large voltage regulator) strike up against the side panel, and something inside shifts, and snaps? I sincerely hope the Post Office dosen't give you a problem. Only thing is, it may take awhile to get reimbursed, maybe 60days. And most likely the check will be sent to the "shipper" because that's the person who insured it. I had a $3,500 custom made Full-suspension carbonfibre, Shwinn mountain bike, stolen off a UPS truck once. UPS driver swore he left it at my "back door" at 7:00PM. Thing was, my family was having a cookout that evening, so about ten people would have seen it. I still think that driver stole the dam bike, and I even tried to press charges, because it was the last year they made the model, dam.
Anyway, I wouldn't worry, I'm sure the person insured it. Be insane not to.

[rabeb25]

ahh so you mean this capacitor looking thing that is supposed to be straight, yet bent crooked.

[JCviggen]

if it sits there but doesnt cool I am guessing your R134a is gone with the wind through a leak.
Put your hand on the hose to the evaporator.... it should vibrate a bit as the liquid refridgerant runs though it ... if you feel nothing, more than likely your system lost its gas.

either way, warranty will cover everything. those dents in the unit are enough evidence of rough handling.

[Liquid3D]

He bought it from a member here, but they insured it (I hope).

Man that looks a lot worse then mine did. I'm sure JC is correct about it loosing it's gas. Mine had minor dents, and yes that object was loose, but not bent that bad. Chip-Con said it looked like it was dropped from a height of 3-feet. Looks like your's was thrown from the roof of the Postal Wharehouse. But like I said, it's Karma, now the U.S Postal service will reimburse the shipper, he'll send you the cash (Money Order, whatever) and you get to buy a Prometeia II whichj has a better interface with the motherboard anyway! BTW is it insured, and for how much did they insure it? Did you speak with the person who sold it to you yet? Cause they have to do stuuf on their end I'm almost sure.

[dykz34]

It was insured, and for $600. :)

[Liquid3D]

Well that will certainly get a new bottom unit (which is all you want), and very honest of you to say so. Are you getting a newone? Or getting out of phase-change? If you don't mind me asking.

[rabeb25]

Hey Guys
Yea lukasbradley has been more than awesome to deal with though the whole transaction process. I already went ahead and ordered a new bottom unit, since the word is that it takes the PO a long time to process these sorts of claims. Once you go phase change you never go back :D .
thanks to all
Bryan

[rabeb25]

Well here is an update, The post office is jacking me around, saying I have to get all this documentation. I was thinking, would it just be easier now since all the coolant is gone to just upgrade to r404, and not file the claim. Even if I do file they are telling me 6-8 weeks before I get a refund, plus how ever long to get a new one. What would be a good way to check for leaks, and or fill it up again. Any info would be awesome.
Bryan

[FUGGER]

File a claim and get it filled with R404

A local refridgeration company in your area would be able to refill it for you and find the leak. Hopefully none of your lines are bent and the hose to the evaporator is not damaged.

[rabeb25]

any tips on what to tell them? I called about 5 shops and they all said HUH!?!?!?. Maybe someone on here would like to get paid to do it :D any takers?
Bryan

[Liquid3D]

I don't think it's a leak, I think there's electrical component damage, it looks just the same as mine did, from being laid, or dropped on that side. Can anyone tell me/us what that black "capacitor" looking thing is clamped to the side of the compressor? The way the unit is designed, that object is basically "crushed" or the clamp is bent (like mine) which allows it to fall loose. It almost looks like a voltage regulator, or some kind of ocsillator or coil in there? BTW, Id file the claim. Even though the Post Office will keep the unit, and it's a big hassle, your going to get a brand new unit, with full warranty, maybe with Mach II circuitry. I know your anxious to use it, but if you wait you'll have the warranty! Chip-Con is making changes in the circuitry, so I'd definately file the claim no matter the hassle. You may even get to keep the damaged unit, or perhaps you can inquire what the Post Office does with such items? Currently the evidence is in your favor. Lets say there's a leak, AND electrical damage, and they fix the leak, but the unit still doesn't work? Once they start messing with it, I think that may void the validity of the claim, and you don't want to jeapordize that, or it may really cost in the end.

[rabeb25]

***UPDATE****
had a very cool guy come out and look at the unit today. We found a leak right at the radiator from the unit being put on its side it kinked the line and cracked it right there. With a bit if minor surgery we resurect it from the almost dead. While we were in there we replaced the cap. and tube put a high side charge fitting, and put a low side charge fitting on too. We filled her with some r404a and off we went. Fired her up hit -50c in no time. Setting the unit back up today. WOOOOOOOT we shall see what she brings now.:D :D :D
btw after 3 hrs and r404 the bill came to $100, not too shabby IMO.

[Liquid3D]

Dam I'm glad you didn't listen to me. I guess I hadn't realized how much of the change-phase technology is simply that compressor. Was the perwson you paid to come over just an average Heating and Air/Refridgeration technician, or was he/she experienced in microcircuitry as well? I guess, there's some amount of micro circuitry involved in HVAC systems anyway. So was that it though? Maybe I'll either learn, or hire someone to put r404 in minje as I hear, it's much better coolant.

[rabeb25]

hey
The guy I got to come over was probably 55ish and owned his own small company. he had a very good knowledge of compressors and was familier with the danfoss compressor that the prommy uses. There was no micro circutry involed because we found the leak right away. he used his silver solder and away he went. very simple actually. Because of that in about 5 minutes I booted and benchmarked @2.95ghz@2 volts.
:banana:
http://www.knight-rider.org/mn-dsm/members/images/rabeb25/2.9.jpg
http://www.knight-rider.org/mn-dsm/members/images/rabeb25/2.jpg

[Liquid3D]

Wholly Shomole! Great OC!!! But what CPU is it, I forget?

I've got to get my Prommie up, and running and stop farting around.

[isp]

Originally posted by Liquid3D
I've got to get my Prommie up, and running and stop farting around.

You aren't the only one...

[dykz34]

Originally posted by Liquid3D
Wholly Shomole! Great OC!!! But what CPU is it, I forget?

Its OPP's 2700+ that did 3.1ghz.

[eagle101]

can anyone tell me if i open any side of the unit,whats holding it back from the panels comming off.i also have a strange rattle i never powered up the unit yet waiting for my other hardware.
thanks guys

[rabeb25]

double sided sticky tape, and thats the compressor.

[Liquid3D]

Originally posted by eagle101
can anyone tell me if i open any side of the unit,whats holding it back from the panels comming off.i also have a strange rattle i never powered up the unit yet waiting for my other hardware.
thanks guys Yes it's double sided tape, and it does take some leverage to remove. Use a large flat-head screwdriver carefully lifting around the edges. There's four two inch strips on under each side-panel.

The rattle you hear is the compressor shifting on it's mounts, when it does this metal contacts metal making the rattling sound. It's normal.

You can test the unit by taking a PSU; connecting the DC power line of the Prometeia to any 12V line (HDD, CD, etc.) from the PSU, and powering up the PSU. Do not plug anything in. FIRST, ground female pins 13 & 14, OR 15 & 16 on your PSU's ATX connector (the one which snaps into and powers a AMD motherboard). SECOND, connect the Prometeia's DC line to any 12V line from the Power Supply (one you would normally connect to a HDD, CD, or ATI card). Do NOT attach any other cables. Do not hook up the motherboard, CPU, or any other wires from the prometeia besides the main DC line, do not plug in the Prometeia itself. Your only using the PSU to test the system. After you have "shorted" (connected with short piece of wire) pins 13 & 14 (or 15 & 16) and connected the Prometeia's DC line, you may nOw plug in the PSU. The Prometeia runs very quiet, so check to see that the radiator fan is spinning. Just make sure the Microfreezer is leaning, or resting normally. Watch the temperature on the Prometeia's LED (it should take about 2-4 minutes to begin rapidly dropping) you'll see the LED temp begin to drop from ambeint (probably +19C) to -10C, -20C etc. You can safely place your fingertip on the microfreezer's copper "core" (initially) and you will feel it rapidly get cold. Don't hold it too long, your finger may literally stick to it. And don't pull a "Homer Simpson," and place your tongue on it! As soon as the temp starts to drop to -30C, simply unplug the PSU. And that's how you test your Prommie! These instructions are in the manual, on pg.7, under step "3. Assembly Instructions," After the test remember to remove the small wire you used to "short" the PSU.

[Turbo]

take a hairdryer and warming up the doublesided tape through the panels will make it come off easier and cleaner. becareful not to overheat it.