My E6300 arrived today; PC will not post [Archive]

ShiningArcanine

07-31-2006, 04:13 PM

Today my E6300 arrived so I finally made my upgrade from a 2.4GHz Pentium 4 Northwood processor, Intel D875PBZLK Motherboard, Corsair TWINX1024-3200LL rev. 1.1 BH-5 memory and ATI Radeon 9700 Pro to a Core 2 Duo E6300, Asus P5W DH Motherboard, Corsair VS2GBKIT667D2 memory and eVGA GeForce 7600 GT CO. Here is how my day has went as far as major events are concerned. I wake up, have breakfast, get a package from the Fedex guy, open it, snap about a dozen pictures of the with my digital camera, uninstall my PC's ATI drivers, switch my PC's hard drive controller driver over to the Windows default turn off my PC, take my PC to the living room, open it, remove all of the old components, put in all of the new components, close it, hook up all of the cables, turn on my PC, find that it does not post, turn it off, unplug the cables, take it back to the living room, disassemble it, reassemble it, check all of the connections and seatings, close it, bring it back to my room, go through the routine and find that it does not post.

Here is the problem. When I boot it up, anything attached to it does not work (i.e. monitor has no picture, optical mouse has no light at the button, keyboard has no lights no matter how much I hit num lock, etcetera), yet I hear the super noisy fan on my eVGA card start and I can see the LED (which did not work with my previous motherboard) on my Antec P150 case's power button on. The hard drive spins up, the hard drive activity light blinks, but I do not get any response from the computer's devices. The only things that I could narrow this down to would be the CPU, motherboard and/or RAM. The CPU is new and is probably impossible to seat improperly with the 775 pin LGA socket. The motherboard is from Asus and there appears to be nothing wrong with it. And the RAM is from Corsair and there should be nothing wrong with it although I will try different combinations of modules.

While I do that, does anyone have any idea of what else could be wrong? I am really hoping that none of these parts are not dead on arrivial, but I suppose that is a possibility. Any ideas as to things that could have went wrong that I can fix without going through a RMA would be greatly appreciated.

Ldawg

07-31-2006, 04:24 PM

umm, the memory you listed (VS2GBKIT400C3) is DDR400. the p5w dh requires DDR2... i dont mean to sound harsh but you should have done some research before buyin man...

Haltech

07-31-2006, 04:25 PM

Which BIOS did your board come with? 401 or 502? If either, youre going to need 701 to get it going. Now, how did you manage to get DDR1 to fit on that motherboard is what i want to know...:slap:

Nasgul

07-31-2006, 04:26 PM

Doesn't the P5W-DH requrire the BIOS update to support Core 2 Dou right out of the box? I thought I red somewhere it was required.

egyteam

07-31-2006, 04:28 PM

Corsair VS2GBKIT400C3 :confused:

these modules are DDR1 and not DDR2

ShiningArcanine

07-31-2006, 04:32 PM

Try one stick of memory instead of 2.

Try running JUST the CPU/HSF + MB + one stick of memory + video card out of the case (on the antistatic bag that the board came in would be a good start).

To troubleshoot you want to run a MINIMUM setup until you find the problem component. Then work from there.

Also, there is a distinct possibility that your board shipped with a BIOS that does not support Core 2 Duo and you need to flash it to upgrade (gotta an extra LGA775 chip sitting around)?

Search is your friend.

Which BIOS did your board come with? 401 or 502? If either, youre going to need 701 to get it going. Now, how did you manage to get DDR1 to fit on that motherboard is what i want to know...:slap:

Doesn't the P5W-DH requrire the BIOS update to support Core 2 Dou right out of the box? I thought I red somewhere it was required.

To brentpresley, I just pulled out a stick and still did not get a post message. I will try testing the other stick in a few minutes.

To everyone above, the manual says that it already has Core 2 Duo support. How do I check whether or not I have the right BIOS?

To brentpresley, no I do not unfortunately. Does that make my motherboard unflashable?

umm, the memory you listed (VS2GBKIT400C3) is DDR400. the p5w dh requires DDR2... i dont mean to sound harsh but you should have done some research before buyin man...

:confused:

these modules are DDR1 and not DDR2

I posted the wrong part number. The correct part number is VS2GBKIT667D2. Sorry about the mix up. I was frantically rushing to get help when I copied and pasted the wrong part number from Corsair's website.

Tallman

07-31-2006, 04:36 PM

you did plug in the extra 4 pin power cord into the motherboard right? The onenear the cpu.

Tallman

07-31-2006, 04:37 PM

Also, look at your bios chip. It has a sticker on it that tells you the bios version it came with. the sticker is yellow

Ldawg

07-31-2006, 04:39 PM

try clearing the cmos, by removing power cord from computer, removing the battery, and moving the clear cmos jumper over (check your manual for how to find it).

ShiningArcanine

07-31-2006, 04:39 PM

you did plug in the extra 4 pin power cord into the motherboard right? The onenear the cpu.

Yes I did. Several times infact to make sure that it was pulled in correctly.

Also, look at your bios chip. It has a sticker on it that tells you the bios version it came with. the sticker is yellow

I just checked the other module and my computer will not post, I will look at the BIOS chip when I open my PC's case up again in about 2-3 minutes.

Eastcoasthandle

07-31-2006, 04:42 PM

maybe i don't understand but you cannot fit a ddr1 stick into a ddr2 socket...are you sure your spects are right?
Besides what does the sticker read on your bios chip

Tallman

07-31-2006, 04:46 PM

ShiningArcanine

07-31-2006, 04:47 PM

maybe i don't understand but you cannot fit a ddr1 stick into a ddr2 socket...are you sure your spects are right?
Some users reported getting bios 701 with a 502 sticker so it's possible you could have the correct bios...if it posts.

Besides what does the white sticker read on your bios chip

That is exactly why I brought new DDR2 memory. I originally posted the wrong part number. I edited my original message to put the right part number (the one on the packaging) in it. It all fits.

Anyway, my BIOS chip has the following on it:

WDH07
0502
3555
F9 13

I am guessing that it is the 502 BIOS revision. What can I do to resolve this?

Tallman

07-31-2006, 04:52 PM

It IS possible that it was flashed at the vendor you got it from before they sent it to you, but you won't know that until you can get it to post.(evidently not though as it will not post for you)

Otherwise you need another s775 cpu to put in there to flash it, or try to get it done at a local shop, or try to get Asus to help you resolve it. (good luck there)

Look at this link:http://www.xtremesystems.org/forums/showthread.php?t=107648

Tallman

07-31-2006, 04:54 PM

Do you get any beep codes?

One beep is normal

Do you get more if you remove all ram and try to boot

ShiningArcanine

07-31-2006, 04:57 PM

This motherboard was part of the first batch that Newegg.com had in stock so I doubt that they had the time to flash the chip for me.

Anyway, the BIOS chip looks like it is replaceable so I am wondering; if I call Asus, what are the chances of them sending me a new one to put in myself so I am spared a lengthy RMA process?

Edit: No, I do not get any beep codes. I will try removing all of the RAM and booting in about 10 minutes. I am a little burned out now as I have built and rebuilt my computer a few times today.

Ldawg

07-31-2006, 05:06 PM

they will send you one no problem, just call them up and give them ure address. they dont charge anything unless you want expedited shipping.

ShiningArcanine

07-31-2006, 05:10 PM

That is good to hear. I will call them right away.

To Tallman, no there is no beeping when I remove the memory modules and try to boot without them. I was looking at the manual and apparently I am supposed to connect a header to the motherboard so that it can use my case's integrated beeper; the only thing is that it does not have one, hence the lack of beeping. I am figuring that the problem is the BIOS version so I am going to give Asus a call.

Tallman

07-31-2006, 05:23 PM

Good luck on calling them, I have tried email. See link in my post #15. Alot of peeps having trouble getting a new chip.

Tallman

07-31-2006, 05:25 PM

they will send you one no problem, just call them up and give them ure address. they dont charge anything unless you want expedited shipping.

Ldawg, do you know this from experience? Did you get a replacement?
Are you in USA like me? What number do you call?

Dumo

07-31-2006, 05:25 PM

Or you can go to your local computer store and get any s775 chip other than conroe and flash the board.

Tallman

07-31-2006, 05:26 PM

theteamaqua

07-31-2006, 05:30 PM

1st. RAM compatibility, its one of those things u cant do nothing about ... try different RAM
2nd. P5W DH with BIOS 0401 dont support conroe, u will need another LGA775 to flash it to anthing higher than that

ShiningArcanine

07-31-2006, 05:31 PM

I got in touch with Asus and they told me that I need BIOS revision 0801 or higher. They gave me a case number, a phone number, an extension and the hours of their BIOS department and told me to give them a call tomorrow so they can send me a new BIOS chip with the proper revision. Hopefully I will have a working PC by the end of the week, as I am not going to put the old hardware back into the case to take it out within a few days.

Ldawg

07-31-2006, 07:07 PM

Ldawg, do you know this from experience? Did you get a replacement?
Are you in USA like me? What number do you call?

i simply called the numer on the inside of the p5w dh manual. told the lady i needed a new bios chip with the latest bios. she took down my address and said it would ship same day. i also asked for overnight shipping so she charged $20 to my CC. this was friday. i got my new bios chip today. pretty easy :toast:

...i live in new york:)

Tallman

07-31-2006, 07:33 PM

i simply called the numer on the inside of the p5w dh manual. told the lady i needed a new bios chip with the latest bios. she took down my address and said it would ship same day. i also asked for overnight shipping so she charged $20 to my CC. this was friday. i got my new bios chip today. pretty easy :toast:

...i live in new york:)

Was there going to be a shipping charge before you asked for overnight?

450tantrum

07-31-2006, 08:02 PM

hey i had the same problem and decided to RMA it back to ZipZoomFly, i had the same bios chip and all

Heres some advice i recieved....(after i sent it out for RMA)

Mate, are you using a PS2 Keyboard? If so, junk it and try a USB KB. I faced the exact same issue. :)

Not the bios, I had the exact same thing, changed the bios chip for a new one with 0701 and it was the same. Tried the usual, got nothing. Sent it back as DOA :caution:

450tantrum

07-31-2006, 08:04 PM

i simply called the numer on the inside of the p5w dh manual. told the lady i needed a new bios chip with the latest bios. she took down my address and said it would ship same day. i also asked for overnight shipping so she charged $20 to my CC. this was friday. i got my new bios chip today. pretty easy :toast:

...i live in new york:)
...... so 0801 fixed the problem?????????

sorry for double-post

Weedsqueezer

07-31-2006, 08:20 PM

Does that make my motherboard unflashable?
you got another socket 775 cpu OR a buddy that can help you out? where are you in the world? maybe someone here lives close and would be willing to flash it for you i would be happy to help, I live in Neb. i do have another p5wdh here, i maybe able to flash it's chip and swap with yours.

Ldawg

07-31-2006, 08:28 PM

there was no shipping charge before i asked for the upgrade to overnight.
...they didnt even ask me what issues i was having. they simply said no problem we will send u a new chip. (which makes me think that asus knows of some problem with the bios chips and doesnt want to spend hours trying to trouble shoot with users when a new chip will fix it.)

my old motherboard was sent back to zzf because of a non-working pci-e slot. when i get the new board tomorrow i will simply put the new bios chip in and skip any mistakes that could happen while flashing.

Tallman

07-31-2006, 08:32 PM

Ldawg

07-31-2006, 08:47 PM

your welcome :)

ShiningArcanine

07-31-2006, 09:24 PM

you got another socket 775 cpu OR a buddy that can help you out? where are you in the world? maybe someone here lives close and would be willing to flash it for you i would be happy to help, I live in Neb. i do have another p5wdh here, i maybe able to flash it's chip and swap with yours.

Prior to this I had a socket 478 P4 so I do not have any other socket 775 CPUs. As for a friend, I do not think that anyone I know is up to date with the latest processors from Intel so probably not. The idea of finding someone around here that is a member on XtremeSystems.org should work but I would rather get the new chip from Asus. It will save me the trouble of disassembling my PC again.

Shpoon

07-31-2006, 09:28 PM

You know...people with this board could take advantage of this, and call Asus to get some BIOS chips...you never know when they might come in handy..

ShiningArcanine

08-01-2006, 08:50 AM

Unless you are having a problem, it is immoral to call them and expect to get a BIOS chip unless you pay for it. I really do not advise it.

By the way, I made my phone call today. They offered me two shipping options, ground for free or overnight for $20. I went with the overnight shipping. I should have it here by tomorrow.

Ldawg

08-01-2006, 08:55 AM

let us know how it works out

Tallman

08-01-2006, 09:35 AM

Well, I finally got in touch with someone over there at Asus. First I left a message and got tired of waiting for a reply (2 hours+) so I called again.

I told the lady I wanted a new bios chip for my board.
She took model # of board; my name,address,phone number and said
"$5 ground or $20 evernight"

WTF?

Then I told her I heard that ground was free of charge and why should I pay more to make my board work as advertised after I already paid $230+.

She asked where I heard it was free ground shipping and I told her Xtremesystems.org. She said "hold". A little bit later she came back and
said, "OK, free ground"

WooHoo.

Shpoon

08-01-2006, 10:12 AM

Unless you are having a problem, it is immoral to call them and expect to get a BIOS chip unless you pay for it. I really do not advise it.

Well, if you buy it later and something goes wrong...:rolleyes:

It's more a backup...what would you do with the chip if you don't have the board? I think it'd save Asus a hassle rather than dealing with improper flashes all the time.

ShiningArcanine

08-01-2006, 11:35 AM

let us know how it works out

Hopefully it will work out just fine. My only complaint with my P5W DH Deluxe motherboard (besides the BIOS) so far is that the second IDE connector is in such a position that I have to put my hard drive on the third party controller and my optical drive on my Intel ICH7R controller. I am hoping that will not affect my hard drive's performance.

Anyway, I am already thinking of what kind of overclock I want. I orignally wanted to bring the CPU's FSB to 333MHz to make it syncronous with the memory but I am now thinking of going for 400MHz syncronous. I wonder if my Core 2 Duo chip will operate at that frequency with stock voltages and if my Corsair ValueSelect memory will take that kind of overclock. I am planning on cooling my Core 2 Duo with a Thermalright XP-90 without a fan, so I might be asking for a little too much, even through the Core 2 Duo is an amazing chip.

Well, if you buy it later and something goes wrong...:rolleyes:

It's more a backup...what would you do with the chip if you don't have the board? I think it'd save Asus a hassle rather than dealing with improper flashes all the time.

I would still wait until a problem occurs, as if there is no problem, then Asus will have shipped out a chip it did not have to ship and someone will have to pay for the overhead created by that, most likely us, the customers.

Shpoon

08-01-2006, 11:54 AM

I would still wait until a problem occurs, as if there is no problem, then Asus will have shipped out a chip it did not have to ship and someone will have to pay for the overhead created by that, most likely us, the customers.

Overhead and more is already covered in a sub-par $230 board....

The problem occurs later, when Asus knows that they are not shipping anymore boards with bad bios, and will charge way too high fees for a replacement...

ShiningArcanine

08-01-2006, 04:12 PM

I do not think that the boards have bad BIOSs installed. Rather, I think that the BIOSs they are shipping are out of date; hence, why they are doing this. I do not think that they will discontinue this policy, because there will always be those few motherboards still on store shelves a year or two later from when they first started shipping.

Weedsqueezer

08-01-2006, 06:27 PM

You know...people with this board could take advantage of this, and call Asus to get some BIOS chips...you never know when they might come in handy..
also ya know these bios chips work in ALOT of asus boards? i know p5wd2 (all versions) use the same....get a few bonus chips and put um on ice!! hmmmmmm calling tomorrow

ShiningArcanine

08-02-2006, 09:05 AM

let us know how it works out
The chip arrived today. I put it in, everything seemed fine. I was going through BIOS options when all of a sudden, my screen went blank, all of the LEDs on the case went dark and I smelled smoke. I opened my PC and I figured that I somehow fried the CPU given that the CPU temperatures were hovering a few degrees below 65 degrees Celsius when I had checked. To see if it would start working again when it cooled down, I put in the PSU's power cable and turned it on. The LEDs went on, and so did a small fire from a chip near the corner of the PCB of my brand new eVGA GeForce 7600 GT KO graphics card. I called eVGA and they told me to use their website to request a RMA. I will be doing that sometime today.

I am just glad that my E6300 was not fried. I will be putting a fan on the heatsink as insurance after I have done the RMA. I will also be buying a new drive (whether it will be of the hard or optical variety I do not know) because my Asus P5W DH Deluxe motherboard will not boot my hard drive off the marvel controller and the IDE cable will not reach from my optical drive to the secondary IDE channel.

Tallman

08-02-2006, 11:56 AM

The chip arrived today. I put it in, everything seemed fine. I was going through BIOS options when all of a sudden, my screen went blank, all of the LEDs on the case went dark and I smelled smoke. I opened my PC and I figured that I somehow fried the CPU given that the CPU temperatures were hovering a few degrees below 65 degrees Celsius when I had checked. To see if it would start working again when it cooled down, I put in the PSU's power cable and turned it on. The LEDs went on, and so did a small fire from a chip near the corner of the PCB of my brand new eVGA GeForce 7600 GT KO graphics card. I called eVGA and they told me to use their website to request a RMA. I will be doing that sometime today.

I am just glad that my E6300 was not fried. I will be putting a fan on the heatsink as insurance after I have done the RMA. I will also be buying a new drive (whether it will be of the hard or optical variety I do not know) because my Asus P5W DH Deluxe motherboard will not boot my hard drive off the marvel controller and the IDE cable will not reach from my optical drive to the secondary IDE channel.

I am confused here. The manual list the PRI_IDE as being on the intel ich7r controller.

The other IDE is listed as PRI_EIDE which is on the JMicron controller located at the bottom of the board, farthest from cpu. It also says this JMicron controller will not support ATAPI devices (cd-roms) and such.

ShiningArcanine

08-02-2006, 01:55 PM

I am confused here. The manual list the PRI_IDE as being on the intel ich7r controller.

The other IDE is listed as PRI_EIDE which is on the JMicron controller located at the bottom of the board, farthest from cpu. It also says this JMicron controller will not support ATAPI devices (cd-roms) and such.
I had the Marvel ethernet and JMicron controller confused. Anyway, the JMicron controller apparently does not support IDE boot drives, because I could not boot my Western Digital 320GB IDE drive with it. It detected it, but it would not boot with it.

Tallman

08-02-2006, 04:54 PM

If that is the case, what are people with IDE drives supposed to do? That is strange.

RangerXLT8

08-02-2006, 05:24 PM

I had the Marvel ethernet and JMicron controller confused. Anyway, the JMicron controller apparently does not support IDE boot drives, because I could not boot my Western Digital 320GB IDE drive with it. It detected it, but it would not boot with it.

Did you have the JMicron bootrom enabled in bios?

rodman

08-02-2006, 05:47 PM

Does this mobo support 2 ide devices or not? I need to know if I have to get a sata hard drive.

Tallman

08-02-2006, 05:52 PM

This board has 1 IDE channel that supports 2 devices and another EIDE channel that also supports 2 devices but not ATAPI devices such as CD-ROM so prob only 2 harddisks
So in theory you can run 4 ide devices to the best of my knowledge

rodman

08-02-2006, 06:01 PM

So running one DVD player on one and a hard rive on the other will work? I don't need a sata drive?

sixfootduo

08-02-2006, 06:27 PM

Sorry to hear about your bad luck.

I've had my board and cpu for about a week now, well, since the 27th when the Intel Core 2 Duo Extreme launched and I was able to get it from Microcenter for $999.

Anyways, I can tell you that whoever told that you needed 801 on the Asus P5W DH Deluxe to see a Conroe was wrong wrong wrong.

My board shipped with 701 and my E6800 popped up right away upon being powered up.

Also, DO NOT go by the sticker on the bios chip. Mine read 501 but it was actually 701.

Best of luck

ShiningArcanine

08-03-2006, 10:18 AM

So running one DVD player on one and a hard rive on the other will work? I don't need a sata drive?

I tried running a DVD player on the ICH7R controller and a hard drive on the third party controller in an Antec P150 case, and it does not work. Due to standard cable lengths, it is impossible to do it any other way in a standard case; you would have to get a 24" if not a 30" cable and with that kind of a length the signals begin to degrade, which will cause problems, especially since IDE cables lack error correction technology.